Summary
Overview
Work History
Education
Skills
Software
Timeline
Work Availability
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Jennifer Neff

Jennifer Neff

Boulder Creek,California

Summary

Dedicated Administrative Assistant/ Buyer with excellent experience in customer service. Maintains professional demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

15
15
years of professional experience

Work History

Leasing Consultant

J Williams Staffing
San Jose, CA
09.2021 - Current
  • Created detailed sales presentations to communicate product features and property amenities.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Assistant Sales Associate

Threshold Enterprises
Scotts Valley, CA
07.2022 - Current
  • Processed supplement orders over email and phone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Participated in frequent vendor training meetings using Microsoft Teams.

Sales Consultant

The Hat Co Of Santa Cruz
Santa Cruz, California
10.2018 - 03.2020
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

Assistant Buyer

Smith & Vandiver
Watsonville , CA
05.2018 - 10.2018
  • Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors.
  • Processed, reviewed and tracked replenishment orders using SAGE.
  • Researched and evaluated market trends through online sources, customer feedback and competitor shopping.
  • Negotiated prices, discount terms and transportation arrangements for merchandise.
  • Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.

Front Desk Manager

Fairfield Inn Marriott
Santa Cruz, CA
08.2017 - 10.2018
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
  • Coordinated with participating vendors during event planning.
  • Established working relationships with clients by organizing events.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Performed catering coordination for larger parties and gatherings.

Administrative Assistant

Health Alert
Monterey , CA
05.2010 - 02.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.

Sales Operations Specialist

LanguageLine Solutions
Monterey , CA
04.2008 - 06.2010
  • Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.
  • Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

Education

Diploma -

Pacific Grove High School
Pacific Grove, CA

Skills

Professional and Courteousundefined

Software

Microsoft Office Software

Google Suite

Sage ERP

Canva

Hootsuite

Slack

Hustle

OnePage

Knock

Timeline

Assistant Sales Associate

Threshold Enterprises
07.2022 - Current

Leasing Consultant

J Williams Staffing
09.2021 - Current

Sales Consultant

The Hat Co Of Santa Cruz
10.2018 - 03.2020

Assistant Buyer

Smith & Vandiver
05.2018 - 10.2018

Front Desk Manager

Fairfield Inn Marriott
08.2017 - 10.2018

Administrative Assistant

Health Alert
05.2010 - 02.2014

Sales Operations Specialist

LanguageLine Solutions
04.2008 - 06.2010

Diploma -

Pacific Grove High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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