Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Negrete

Las Vegas,NV

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

9
9
years of professional experience

Work History

Sales/File Auditting

Debt Solutions Group
02.2024 - Current
  • Answered Inbound calls and made outbound calls when needed.
  • Reviewed client files and organized them.
  • Proved to be efficient at simultaneously handling calls and correctly inputting information into the system.
  • Skilled at working independently
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Credit Repair

5Diamond Credit
12.2022 - 11.2023
  • Improved clients' credit scores by implementing effective credit repair strategies and techniques.
  • Provided timely feedback and support throughout the credit repair process.
  • Collaborated with the legal team to ensure compliance with federal and state regulations in all credit repair activities.
  • Drafted dispute letters detailing inaccuracies found in client's credit report according to FCRA guidelines.
  • Communicated effectively with customers via email, phone calls or letters regarding changes made or needed actions required for successful completion of services rendered.
  • Managed multiple cases simultaneously while ensuring accuracy and timeliness of all documents submitted to creditors and credit bureaus.

Sales Associate Manager

Cursive
12.2018 - 04.2019


  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Engaged with guests to understand and anticipate customer service needs.

Hostess/Take-Out Server

P.F. Chang's Bistro
02.2015 - 05.2017
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

High School Diploma -

Anaheim High School
Anaheim
06.2013

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organization and Time Management
  • Problem Resolution

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales/File Auditting

Debt Solutions Group
02.2024 - Current

Credit Repair

5Diamond Credit
12.2022 - 11.2023

Sales Associate Manager

Cursive
12.2018 - 04.2019

Hostess/Take-Out Server

P.F. Chang's Bistro
02.2015 - 05.2017

High School Diploma -

Anaheim High School

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Jennifer Negrete