Jennifer Negrete
Aurora,CO
Summary
Experienced in problem-solving, quick to learn, and effective communicator. Prepared to contribute to team success and drive positive results. Thrives on new challenges and dedicated to advancing organizational objectives with enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Sales Associate
Ace Hardware
02.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Administrative Assistant
Argosy Spa And Casino
05.2020 - 09.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Guest Service Representative
Kansas City Chiefs
01.2016 - 02.2020
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Assisted in emergency situations as required while adhering strictly to safety protocols.
- Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.
- Maintained high level of professionalism and discretion when dealing with guests.
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Responded to guest inquiries to maximize guest satisfaction.
Front Desk Receptionist
VQ Fitness
01.2014 - 12.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Marketing Assistant
National Fitness
02.2013 - 01.2015
- Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives.
- Managed affiliate partnerships, increasing referral traffic and revenue generation opportunities.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Education
High School Diploma -
Lemoore High School
06-2003
Skills
- Excellent communication skills
- Multi-tasking strength
- Problem-solving
- Flexible schedule
Timeline
Sales Associate
Ace Hardware
02.2023 - Current
Administrative Assistant
Argosy Spa And Casino
05.2020 - 09.2023
Guest Service Representative
Kansas City Chiefs
01.2016 - 02.2020
Front Desk Receptionist
VQ Fitness
01.2014 - 12.2015
Marketing Assistant
National Fitness
02.2013 - 01.2015
High School Diploma -
Lemoore High School
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