JENNIFER NEILIS
Minooka,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
2nd Grade Teacher Assistant
SOWIC
02.2025 - Current
- Assisted in classroom management, fostering a positive learning environment for students.
- Supported lead teacher in developing and implementing engaging lesson plans.
- Facilitated small group instruction, enhancing student comprehension and participation.
- Prepared educational materials and resources to support diverse learning needs.
- Facilitated small group activities to enhance student engagement and comprehension.
- Assisted lead teacher in daily classroom management and lesson implementation.
Bartender/Server
JBM Hospitality
08.2012 - Current
- Delivered exceptional customer service in high-pressure environments.
- Crafted and served innovative cocktails based on seasonal ingredients.
- Maintained cleanliness and organization of bar area and equipment.
- Trained new staff on beverage preparation and company standards.
Surgery Scheduler
Morris Hospital And Healthcare Centers
02.2024 - 02.2025
- Coordinated surgical schedules to optimize operating room utilization and minimize patient wait times.
- Communicated effectively with surgeons and nursing staff to ensure seamless scheduling processes.
- Managed patient appointments, confirming insurance eligibility and collecting necessary documentation.
- Utilized electronic health record (EHR) systems to maintain accurate patient records and scheduling data.
- Assisted in resolving scheduling conflicts through proactive communication with medical teams and patients.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
Patient Service Representative
Morris Hospital And Healthcare Centers
03.2022 - 02.2024
- Managed patient inquiries, ensuring accurate information dissemination and timely responses.
- Scheduled appointments efficiently, optimizing clinic workflow and minimizing patient wait times.
- Processed insurance verifications, enhancing accuracy in patient billing and reducing discrepancies.
- Collaborated with healthcare providers to streamline communication regarding patient needs and care plans.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
Education
BBA - Business Management
Roosevelt University
Chicago, IL02-2002
Skills
- Effective verbal communication
- Constructive feedback
- Enhancing student interaction
- Supportive demeanor
- Friendly and outgoing
- Proficient in computer applications
- Effective communication
- Verbal and written communication
- Collaborative teamwork
- Organization and prioritization
- Problem resolution
- Computer proficiency
Timeline
2nd Grade Teacher Assistant
SOWIC
02.2025 - Current
Surgery Scheduler
Morris Hospital And Healthcare Centers
02.2024 - 02.2025
Patient Service Representative
Morris Hospital And Healthcare Centers
03.2022 - 02.2024
Bartender/Server
JBM Hospitality
08.2012 - Current
BBA - Business Management
Roosevelt University