Jennifer Nelson
Crookston,MN
Summary
Accomplished Sales Associate Manager with a proven track record at Casey's General, enhancing customer satisfaction and team performance. Expert in effective negotiation and money handling, achieving a significant increase in referral business. Skilled in computer usage and customer assistance, consistently meeting tight deadlines and production targets.
Overview
16
16
years of professional experience
Work History
Sales Associate Specialist
Casey's General Store
09.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Production Worker
KLN Family Brands
09.2020 - 12.2020
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
Personal Care Assistant
Karen Plante
01.2019 - 11.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Personal Care Assistant
Karen Plante
01.2017 - 03.2020
Sales Associate Manager
Casey's General
06.2018 - 12.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
Sales Associate
SPF #12
06.2016 - 01.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate Manager
Walmart
11.2008 - 01.2009
Education
Dietetics
University of Minnesota
Crookston, MNComputers
Cisco Networking Acedemy
Shakopee, MN06.2024
Crookston High School
Crookston, MN05.1997
Skills
- Effective negotiation
- Money Handling
- Store Opening and Closing
- Customer Assistance
- Computer skills
References
Amy Menard
Known for 20+years
Jennifer Tvedt
Known for 15 years
218-280-7291
Heather Hofstrand
Known for 4 years
219-791-6730
Timeline
Sales Associate Specialist
Casey's General Store
09.2023 - Current
Production Worker
KLN Family Brands
09.2020 - 12.2020
Personal Care Assistant
Karen Plante
01.2019 - 11.2020
Sales Associate Manager
Casey's General
06.2018 - 12.2018
Personal Care Assistant
Karen Plante
01.2017 - 03.2020
Sales Associate
SPF #12
06.2016 - 01.2017
Sales Associate Manager
Walmart
11.2008 - 01.2009
Dietetics
University of Minnesota
Computers
Cisco Networking Acedemy
Crookston High School