Jennifer Nemecek
Monaca,PA
Summary
Highly organized and detail-oriented Executive Office Administrator with extensive experience supporting high-level executives in fast-paced environments. Proven track record of managing complex schedules, handling confidential information with discretion, and efficiently overseeing administrative tasks to ensure the smooth operation of executive offices. Skilled in communication, problem-solving, and multitasking, with a strong ability to prioritize tasks and meet deadlines. Seeking an opportunity to leverage my expertise and contribute to the success of a dynamic organization.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Corporate Security and Investigations
12.2024 - Current
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Construction Administrative Assistant
Wright Asphalt and Concrete, LLC
01.2022 - 12.2024
- Managed the reception area by greeting visitors, answering incoming calls, and directing inquiries to appropriate staff members
- Coordinated and scheduled meetings, conference calls, and appointments for executives and team members
- Maintained office supplies inventory and placed orders as needed to ensure seamless operations
- Assisted in preparing and proofreading documents, reports, and presentations for accuracy and professionalism
- Generated and tracked invoices for clients, ensuring accuracy and timely delivery
- Collaborated with cross-functional teams to streamline billing processes and improve efficiency
- Maintained up-to-date knowledge of billing regulations and compliance standards to ensure adherence
- Meticulously reviewed and processed pay applications submitted by subcontractors, ensuring accuracy and adherence to contractual agreements
- Proficient in using QuickBooks to manage accounts payable and receivable for multiple clients
- Communicated effectively with staff to accommodate time-off requests and address any scheduling conflicts
- Acted as the main point of contact for new employees, answering questions and providing support throughout the onboarding process
- Oversaw the recruitment and onboarding process for new team members, ensuring a seamless transition into the team
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Sales and Service Associate
United States Postal Service
10.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Proved successful working within tight deadlines and a fast-paced environment.
- Applied effective time management techniques to meet tight deadlines.
Tax Associate
Beaver County Courthouse
04.2021 - 10.2021
- Researched and prepared tax claim documentation for clients to ensure compliance with tax laws and regulations
- Communicated with clients and tax authorities to resolve tax claim issues efficiently and effectively
- Coordinated with internal teams to gather necessary information and documentation for tax claims
- Implemented effective communication strategies to assist delinquent taxpayers in understanding their obligations and developing repayment plans
- Worked effectively in fast-paced environments.
ICQA-Quality Control
Amazon
11.2020 - 04.2021
- Conducted regular audits of inventory and data accuracy to ensure compliance with quality control standards
- Collaborated with warehouse staff to implement and maintain quality control procedures and protocols
- Utilized statistical analysis and data tracking tools to identify trends and areas for process improvement
- Provided training and guidance to team members on quality control processes and best practices
- Safely operated forklift to transport heavy materials, ensuring timely and accurate delivery to designated locations
- Adhered to all safety regulations and guidelines while operating forklift in fast-paced warehouse environment
- Collaborated effectively with team members to prioritize tasks and streamline warehouse operations
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
Sales and Service Associate
United States Postal Service
07.2002 - 06.2014
- Provided exceptional customer service, resulting in a 95% customer satisfaction rating
- Conducted product demonstrations and provided detailed information to customers
- Managed incoming calls and inquiries to address customer needs efficiently
- Assisted with inventory management and restocking to ensure product availability
- Operated mail processing equipment, including mail sorters and automated packaging machines, to facilitate mail handling
- Demonstrated strong attention to detail in reading and interpreting mailing labels and addresses for accurate sorting
- Collaborated with team members to prioritize and organize mail distribution routes for optimal efficiency
- Maintained a clean and organized work area in compliance with postal service regulations and safety standards
- Efficiently processed customer transactions using POS system
- Demonstrated strong communication skills while assisting customers at checkout
- Managed inventory and restocked shelves as needed
- Maintained clean and organized work area to provide a pleasant shopping experience
- Collaborated with team members to meet sales goals and deliver exceptional customer service
- Managed and maintained sensitive information in a secure and confidential manner
- Implemented strict security protocols to safeguard confidential data and prevent unauthorized access
- Accurately counted and balanced cash register drawers at the start and end of each shift
- Processed cash, credit card, and check transactions with efficiency and professionalism
- Managed large sums of cash in a fast-paced retail environment, ensuring security and accuracy at all times
Education
Associates - Executive Office Administration
Penn Commercial
Washington PA05-2002
Skills
- On time
- Confidential
- Management
- Good work ethic
- Communication
Software
Excel
Microsoft Office
Teams
Dialpad
Clio
Share Point
Quick Books
Timeline
Administrative Assistant
Corporate Security and Investigations
12.2024 - Current
Construction Administrative Assistant
Wright Asphalt and Concrete, LLC
01.2022 - 12.2024
Sales and Service Associate
United States Postal Service
10.2021 - 01.2022
Tax Associate
Beaver County Courthouse
04.2021 - 10.2021
ICQA-Quality Control
Amazon
11.2020 - 04.2021
Sales and Service Associate
United States Postal Service
07.2002 - 06.2014
Associates - Executive Office Administration
Penn Commercial
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