Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
35
35
years of professional experience
Work History
Paraprofessional
ESS
08.2023 - Current
Supported classroom activities and student engagement through effective communication and collaboration.
Assisted teachers in implementing lesson plans and managing instructional materials efficiently.
Facilitated small group instruction to enhance learning outcomes for diverse student needs.
Monitored student progress, providing feedback to educators on individual performance and challenges.
Developed positive relationships with students, fostering a supportive learning environment conducive to growth.
Collaborated with educational staff to streamline administrative tasks, improving overall classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Enhanced student support by delivering one-on-one and small group assistance.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Engaged with students during extracurricular activities, supporting their interests beyond classroom.
Helped teacher prepare instructional material and displays.
Stepped into non-classroom environments such as libraries to help staff manage demand, and subbed as a media aide a few times.
Household Manager
Nemeth Residence
12.2008 - Current
Coordinated daily household operations, ensuring efficiency and organization.
Developed and implemented household budgets, enhancing financial oversight and planning.
Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
Performed cleaning and organization duties.
Tended to childcare responsibilities with empathy and attentiveness towards each child's unique needs or interests.
Scheduled appointments for medical, dental, and self-care needs.
Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
Coordinated travel arrangements for family vacations or special events to ensure seamless experiences.
Teacher’s Assistant
Salem Preschool
09.2019 - 05.2023
Assisted lead teacher in planning and executing daily lesson plans.
Supported classroom management by fostering positive behavior among students.
Facilitated small group activities to enhance learning outcomes.
Implemented educational games and activities to promote engagement.
Maintained a safe and nurturing environment conducive to learning.
Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Bookkeeper
BTB, LLC
01.2007 - 12.2008
Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
Reconciled bank statements with general ledger entries to maintain financial integrity.
Led month-end closing activities, preparing financial statements and reports for management review.
Maintained and processed invoices, deposits, and money logs.
Coordinated fundraisers and donations.
Managed and organized the main office including maintaining office supplies and orders for 5 restaurants.
Patient Care Coordinator
South Bend Orthopedic Associates
07.2001 - 01.2007
Coordinated patient appointments, ensuring optimal scheduling and resource allocation.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
Facilitated communication between patients and healthcare providers to enhance care continuity.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
Improved patient care outcomes with meticulous follow-up on treatment plans and medications.
Verified patient insurance eligibility and entered patient information into system.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Delivered support to medical staff in completion of patient paperwork.
Worked with patients to ascertain issues and make referrals to appropriate specialists.
Front office Receptionist
Taeghee Kiehm, Inc.
06.1991 - 07.2001
Answered phones, triaged and coordinated patient care.
Scheduled appointments, tests and therapy; took and answered messages, performed callbacks and maintained patient records, entered patient’s office visit, billed insurance, took payments, and balanced cash drawer.
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Coordinated appointment scheduling and maintained an organized schedule.
Developed positive rapport with patients and visitors, enhancing overall customer experience.
Maintained clean reception area to promote positive, professional environment for clients.
Provided clerical support to company employees by copying, faxing, and filing documents.