Jennifer Nevarez
San Jose,CA
Summary
Proven track record in enhancing operational efficiency, demonstrated at OnTrac through meticulous attention to detail and robust problem-solving skills. Excelled in team collaboration and warehouse safety, significantly reducing order processing times. Skilled in packaging and labeling, with a commitment to clear communication, ensuring high-quality customer service and retention.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
OnTrac
11.2021 - Current
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Sales Associate Specialist
Dollar Tree Distribution Center
10.2021 - 07.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Managed cash register after end of shift to balance and record accurate transactions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
Companion CaregiverSan
Home Care Inc.
06.2017 - 01.2020
- I. 0Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Encouraged independence through skill-building exercises tailored to each client''s unique abilities and limitations.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with daily living activities, running errands, and household chores.
- Provided transportation and appointments management.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Collaborated with healthcare professionals to ensure optimal client care plans were implemented effectively.
- Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
- Established trusting relationships with clients through attentive listening skills and genuine empathy towards their personal struggles.
- Facilitated open lines of communication between all members of the caregiving team, contributing to a cohesive support network for the client.
- Provided reliable transportation for medical appointments, errands, and social outings to support client engagement in the community.
Education
Social Behavior Science
De Anza College
Cupertino, CASkills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Warehouse Safety
- Clear Communication
- Attention to Detail
- Problem-Solving
- Sorting and Labeling
- Material Handling
- Punctual and Dependable
- Materials handling and transport
- Quality Control
- Damage Reports
- Willing to Learn
- Team Collaboration
Timeline
Warehouse Worker
OnTrac
11.2021 - Current
Sales Associate Specialist
Dollar Tree Distribution Center
10.2021 - 07.2022
Companion CaregiverSan
Home Care Inc.
06.2017 - 01.2020
Social Behavior Science
De Anza College