Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER NEVIN

Lake Worth,FL

Summary

Experienced in overseeing multifaceted projects and ensuring seamless operations. Utilize project management tools to maximize efficiency. Track record of fostering collaborative environments and consistently meeting project goals. Dedicated to delivering successful outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Project Coordinator/Permit Coordinator

Syzygy Global, Inc.
02.2025 - Current
  • Organized meetings and gathered support materials.
  • Collaborated with other departments within the organization for seamless integration on cross-functional projects, ensuring clear understanding of responsibilities and expectations.
  • Retrieved material and services quotes from vendors for ongoing and proposed projects.
  • Created comprehensive documentation for each phase of the project life cycle, ensuring all relevant information was easily accessible for future reference or audits.
  • Managed permit application submissions, resulting in faster approval times for clients.
  • Resolved permitting issues promptly, minimizing delays for construction projects.
  • Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
  • Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
  • Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
  • Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
  • Ensured compliance with regulations through careful review of project plans and documentation.
  • Kept clients informed on permit status updates throughout the entire process, providing transparency and peace of mind.
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Assessed customer needs and developed solutions to meet needs.
  • Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.

RIS Coach Instore Corporate Trainer

7-11
10.2024 - 02.2025
  • Train store manager and employees on new computer system. Train employees on running register, shift changing and all other pertinent day to day sales associate operations.
  • Train store manager on daily back office paperwork, payroll, ordering, cycle counts, store sequencing, shelf tagging and merchandising opportunities.
  • Train store manager on identifying theft from employees and customers and how to prevent it.
  • Train managers on state lottery reports and how to reconcile sales and winnings.
  • Train manager on reconciling sales and inventory to prepare for any upcoming audits.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Maintained records on attendance and participation.
  • Provided coaching and mentoring to employees.

Merchandising Specialist

7-11
02.2023 - 10.2024
  • Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
  • Boosted team performance through training sessions on visual merchandising techniques and best practices.
  • Improved customer satisfaction by ensuring products were always available, well-presented, and accurately priced.
  • Arranged merchandise in alignment with store planogram.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Communicated merchandising needs to store manager.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced store appearance through effective space utilization and creative visual displays.
  • Planned commercial displays to attract customers.

Permit Clerk/Permit Department Supervisor

East Coast Mechanical
07.2022 - 02.2023
  • Responsible for completing permit applications and submitting to appropriate municipalities.
  • Answer incoming phones and give permit status updates to customers.
  • Coordinate permit inspections with municipalities, customer and technicians.
  • Complete daily reports including; failed inspections, open permits and permit statuses in Excel.
  • Coordinate required repairs with technicians and customers.
  • Submit permit payments to municipalities and complete accounts payable and submit to accounting department.
  • When needed, answer incoming warranty department service calls and set up service jobs.
  • Managed a high volume of permit applications, prioritizing tasks effectively to meet strict deadlines.
  • Provided exceptional customer service, addressing applicant inquiries and resolving issues promptly and professionally.
  • Trained new Permit Clerks, sharing best practices and ensuring a high level of competency within the team.
  • Coordinate with Homeowners Associations to acquire necessary HOA approvals for water heater and a/c permit installations.
  • Identified opportunities for process improvements, collaborating with management to implement changes that increased efficiency.
  • Boosted customer satisfaction by offering guidance on navigating complex permitting processes while remaining empathetic to their needs.
  • Maintained accurate records of all permits issued, ensuring compliance with local regulations and reporting requirements.

Store Readiness Specialist

7-11
10.2020 - 07.2022
  • Responsible for all aspects of opening new stores and remerchandising existing stores for changeovers.
  • Meeting with vendors to order and set up inventory.
  • Supervise third party labor while onsite.
  • Conduct walk throughs with construction and assist with managing punch list items to insure they are completed before store opening.
  • Placing all store orders and scheduling and merchandising of all inventory.
  • Working with licensing department internally for accurate information and licenses for stores.
  • Implementation of inventory management for all existing and new stores in order for stores to be able to receive the correct products and inventory amount.
  • Onsite management of audits on day of changeover/opening and complete inventory and audit forms to be submitted to our accounting department.
  • Review all incoming invoices for accuracy and report inaccuracies as needed to insure proper credits are given.
  • Work with various city employees in each county to make sure any items for construction are completed in a timely manner and all issues regarding compliance are handled.
  • Reduce inventory backstock as needed in existing stores and remove any outdated inventory.
  • Contact vendors for any equipment issues to have them repaired/replaced.
  • Followed all company policies and procedures to deliver quality work.

Store Leader/Special Assignment

7-11
06.2019 - 10.2020
  • Managed training store where all new higher levels employees receiving on the job training.
  • Responsible for training new Store Leaders, Market Manger Trainees and Field Consultant Trainees with the everyday store operations.
  • Complete daily store paperwork, order and maintain inventory for store, check in deliveries, reconcile safe and prepare bags for pickup, complete change orders, reconcile cash drawers, interview and hire staff, meet with vendors and go over new product introductions, review and install POP in store, manage write offs, prepare hot food and keep hot food case well presented, manage customer service complaints, assist customers with purchases.
  • Manage inventory for audits and review and improve shortages as needed.
  • Review areas for potential growth and sales opportunities within the store.
  • Manage team and encourage growth for team.
  • Special Assignment manager entailed completing store resets to new footprints, assisting with the closing of an existing store, including managing stock and closing out product.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.

Asst Manager

O'Reilly Auto
01.2019 - 06.2019
  • Complete daily paperwork and reports, check in stock, cycle counts for inventory, answer commercial lines and set up for delivery of parts, approve payroll, assist with scheduling, reconcile cash drawers and complete footprint and schematic changes monthly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Manager

7-11
01.2016 - 02.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Stranahan High School
Fort Lauderdale, FL
06-1995

Skills

  • Strong customer service skills
  • Effective in high-pressure environments
  • Vendor relationship management
  • Efficient multitasking
  • Meticulous attention to detail
  • Positive mindset
  • Effective organization skills
  • Microsoft Excel, Word and Outlook
  • Leadership Skills
  • Florida Notary
  • Handle Multi-Line Phone Systems
  • Administrative management
  • Project tracking
  • Project scheduling
  • Reporting skills
  • Data collection
  • Mentoring and coaching
  • Administrative coordination

Certification

Florida Notary

Timeline

Senior Project Coordinator/Permit Coordinator

Syzygy Global, Inc.
02.2025 - Current

RIS Coach Instore Corporate Trainer

7-11
10.2024 - 02.2025

Merchandising Specialist

7-11
02.2023 - 10.2024

Permit Clerk/Permit Department Supervisor

East Coast Mechanical
07.2022 - 02.2023

Store Readiness Specialist

7-11
10.2020 - 07.2022

Store Leader/Special Assignment

7-11
06.2019 - 10.2020

Asst Manager

O'Reilly Auto
01.2019 - 06.2019

Manager

7-11
01.2016 - 02.2019

High School Diploma -

Stranahan High School

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JENNIFER NEVIN