Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Newman

Underwood

Summary

Dynamic professional with a proven track record at Shoe Carnival, excelling in customer service and operational efficiency. Skilled in multitasking and organization, I successfully implemented strategies that enhanced sales and profitability. Adept at data analysis and decision-making, I thrive in fast-paced environments, driving team collaboration and achieving organizational goals.

Overview

14
14
years of professional experience

Work History

Affiliate Success Coordinator

Medical Solutions
08.2021 - Current

Connect with agencies via phone or email to market client needs and market jobs.

Communicate with agencies regarding feedback from the hospital, clinical concerns, clinician issues, and vice versa, from the affiliate to the client.

Work independently with a task list to complete timely daily, weekly, and monthly tasks.

Review candidate profiles, and match candidates' experience to openings; redirect, if necessary, to other openings/jobs.

Maintain organization on my desk via Outlook, OneNote, and Pulse Dashboards.

Work with fellow teammates to collaborate and find resolutions for issues, and escalate if necessary.

Maintain a great working relationship with Medical Solutions' affiliates to ensure jobs are looked at.

Provide feedback for agency reviews and panel reviews.

Provide great customer service.

Utilize tools such as Power BI and Pulse to help narrow down affiliates to reach out to for hard-to-fill jobs.







General Manager

Shoe Carnival
01.2012 - 10.2021
  • Oversaw daily operations to enhance efficiency and service delivery.
  • Developed and implemented strategic plans to achieve organizational goals.
  • Managed cross-functional teams to drive project execution and collaboration.
  • Analyzed performance metrics to identify areas for process improvement.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Associate of Arts - Early Childhood Care And Education

Iowa Western Community College
Council Bluffs, IA
07-2016

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • MS office
  • Presenting ideas and plans

Timeline

Affiliate Success Coordinator

Medical Solutions
08.2021 - Current

General Manager

Shoe Carnival
01.2012 - 10.2021

Associate of Arts - Early Childhood Care And Education

Iowa Western Community College
Jennifer Newman