Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
Jennifer Ngoc

Jennifer Ngoc

Frisco,TX

Summary

Experienced Event Director specializing in large-scale event planning and management. Demonstrated leadership in coordinating teams and overseeing logistics for seamless operations. Recognized for innovative problem-solving and enhancing attendee satisfaction. Proven ability to improve event performance and effectiveness in previous roles.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Event Director

Simms Hospitality
Frisco, TX
04.2023 - Current
  • Booked & lead private events across five distinct restaurant concepts, often managing multiple events in a single day.
  • Designed contracts, collected fees, and booked venues for events.
  • Worked with high-profile clients and celebrities, tailoring events to their preferences and brand vision
  • Designed food and beverage menus in collaboration with culinary and bar teams
  • Booked entertainment and vendors, managed budgets, and upheld operational excellence
  • Trained FOH staff in elevated service and event execution standards
  • Drove revenue increases through upselling, client retention, and custom experiences
  • Handled customer service, team supervision, and event coordination
  • Boosted local visibility and catering sales through strategic Instagram and Facebook marketing
  • Negotiated contracts with vendors and suppliers as well as managed vendor relationships throughout the process.
  • Analyzed data collected from past events in order to enhance the effectiveness of future ones.

Lead Server/Special Events Bartender

Terilli's
Dallas, TX
08.2022 - 04.2023
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Mixed and served a variety of specialty cocktails during high-volume events.

Lead Bartender

Craftway Kitchen
Plano, TX
10.2019 - 08.2022
  • Part of the opening team, setting up bar operations, inventory systems, and service protocols
  • Created craft cocktails and contributed to developing bar culture and beverage identity
  • Maintained high guest satisfaction through consistent service and strong product knowledge
  • Worked closely with management to refine bar operations and drive sales

Bar and Restaurant Manager

Zenna Thai & Japenese Restaurant and Bar
Plano, TX
06.2014 - 10.2019
  • Oversaw inventory management and ensured stock availability.
  • Managed daily operations of a busy restaurant and bar environment.
  • Recruited, hired, trained and supervised staff of 30+ employees.
  • Scheduled shifts for bar staff and monitored employee performance.
  • Tracked food costs on a regular basis to ensure profitability goals were met.

Education

Some College (No Degree) - Business and marketing

Collin College
Plano, TX

Skills

  • Event management
  • Contract negotiation
  • Vendor relations
  • Menu design
  • Marketing strategy
  • Service training
  • Hospitality management
  • Client relations
  • Scheduling
  • Team leadership
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational skills
  • Guest relations
  • Pricing negotiation
  • Large scale events
  • Business growth

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Spanish
Limited

Certification

  • Food handlers expires 3/14/2026
  • TABC expires 3/14/2026

References

References available upon request.

Timeline

Event Director

Simms Hospitality
04.2023 - Current

Lead Server/Special Events Bartender

Terilli's
08.2022 - 04.2023

Lead Bartender

Craftway Kitchen
10.2019 - 08.2022

Bar and Restaurant Manager

Zenna Thai & Japenese Restaurant and Bar
06.2014 - 10.2019

Some College (No Degree) - Business and marketing

Collin College

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