Jennifer Nguyen
Fort Worth,TX
Summary
Energetic, professional with outstanding organizational and communication skills to multi-task in a fast pace environment. I work well individually and on a team environment. My motivation is to help improve the business by exceeding customer expectations.
Overview
10
10
years of professional experience
Work History
Project Manager
Chainlink Services/Franke
Fort Worth, TX
01.2019 - 04.2024
- Responsible for assigned Customer’s region of providing services and handling orders/projects
- Processing Sales Order and Purchase Orders for Customers for their store sites and/or installers
- Managing/Tracking Standard and Hot Shot shipments and Purchase Orders for Customers via third party carriers/3PL, ensure orders are delivered on time/before deadline
- Processing Custom Invoices for International shipments
- Submitting freight claims in a timely manner
- Utilizing databases, logs and other sources to locate and verify information
- Summarize Billing Reports quarterly and provide details for any open and/or missing information on projects
- Knowledge use of Navision (Microsoft Dynamics), Project Forums and Citrix/PBS.
Supply Chain Specialist
CEVA Logistics
Grapevine, TX
05.2018 - 01.2019
- Processes data in software systems and applications, identifying missing or potential operational or service concerns, and resolves with the appropriate groups
- Utilizing databases, logs, and other sources to locate and verify information
- Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Tracks orders and shipments and assists with tracing as needed
- Runs, analyzes and summarizes operational reports and details; presents information to co-workers or supervisors are needed
- Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details.
FTZ Coordinator/Team Lead
DHL Global Forwarding
Grapevine, TX
11.2015 - 05.2018
- Responsible for opening and closing the FTZ Zone Weeks for multiple customers with CBP via ACS and ACE
- Responsible for Daily FTZ withdrawals, TIB’s clearances, creating 7512’s
- Responsible for submitting PEA/PSC in a timely manner
- Efficient communication verbally and in writing with customers, Customs, IT Help Desk, and 3rd parties
- Responsible for inputting correct data for FDA/PGA.
Receptionist
Rising Point Solutions
Grapevine, TX
06.2014 - 11.2015
- Screening Incoming Calls and Emails for fast response to increase our customers satisfaction
- Filling and Notating Client’s Documents
- Sort Out Company Mail and distribute it.
Education
Skills
- Project Closure
- Team Leadership
- Work Planning and Prioritization
- Status Updates
- Project tracking
- Customer relations specialist
- Import and Export Regulations
- Performance Tracking
- Logistics Planning
- Problem-solving abilities
- Self Motivation
- Organizational Skills
- Time Management
- Multitasking
- Effective Communication
References
Available upon request
Timeline
Project Manager
Chainlink Services/Franke
01.2019 - 04.2024
Supply Chain Specialist
CEVA Logistics
05.2018 - 01.2019
FTZ Coordinator/Team Lead
DHL Global Forwarding
11.2015 - 05.2018
Receptionist
Rising Point Solutions
06.2014 - 11.2015
Similar Profiles
JAMES BROOKEJAMES BROOKE
Commercial Kitchen Installer at Chainlink ServicesCommercial Kitchen Installer at Chainlink Services
Monica WeatherfordMonica Weatherford
Product Data Specialist at ChainLink ServicesProduct Data Specialist at ChainLink Services
Ari ChernoffAri Chernoff
Communications Associate at Chainlink LabsCommunications Associate at Chainlink Labs
Kendrick DavisKendrick Davis
Team Lead at Wal-Mart SupercenterTeam Lead at Wal-Mart Supercenter
Viet PhamViet Pham
Supervisor at UPSSupervisor at UPS