JENNIFER NICK
Winter Haven,FL
Summary
Results-driven business professional seeking to leverage expertise. Highly detailed with excellent organizational, analytical and client relation skills. Having handled various lines of business, I value the importance of collaborating throughout the different departments. I'm looking for a people-first company where I can grow and develop.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housecleaner
Self Employed
Polk County, FL
10.2019 - Current
- Deliver quality customer service to address urgent needs and cleaning requests
- Adhere to professional house cleaning checklist
- Engage with guests on room requirements and amenities to promote overall satisfaction
- Verify cleanliness and organization of storage areas and carts
Operations Manager
Lead Mining
FL
02.2017 - 03.2024
- Act as company liaison and personal assistant to the company owner
- Train new employees while monitoring performance
- Maintain payroll and billing systems alongside administration of general bookkeeping duties
- Conduct and lead meetings with clients
- Locate franchise opportunities.
Paralegal
Boohoff Law, P.A.
Brandon, FL
09.2015 - 01.2017
- Coordinated case meetings and depositions for attorneys and case managers
- Conducted legal research on various statutes, regulations, and laws
- Managed customer relations and communications from opening to closing of assigned matters.
BODILY INJURY CLAIMS ADJUSTER
GEICO
Lakeland, FL
11.2010 - 09.2015
- Promoted from non-injury liability to Florida PIP to Florida Bodily Injury/ Casualty within 3 years
- Proactively managed a diary of -160 exposures while handling a high volume of inbound claims daily
- Investigated, evaluated, negotiated, and resolved Casualty claims (Bl, UM, UIM) from onset to closure.
Education
General Education Studies -
College of Staten Island
Staten Island, NY Skills
- Bookkeeping
- Business Writing
- Conflict Resolution
- Critical Thinking
- Detail Oriented
- Legal Research
- Mentoring
- Negotiation
- Payroll
- Policy Interpretation
- Time Management
- Training
Certification
620 All Lines Adjuster - Florida
Personal Information
Positions: OPERATIONS MANAGER, PARALEGAL
Timeline
Housecleaner
Self Employed
10.2019 - Current
Operations Manager
Lead Mining
02.2017 - 03.2024
Paralegal
Boohoff Law, P.A.
09.2015 - 01.2017
BODILY INJURY CLAIMS ADJUSTER
GEICO
11.2010 - 09.2015
General Education Studies -
College of Staten Island