JENNIFER NICKODAM
Kingsport,TN
Summary
Self motivated administrative professional offering over 25 years' experience in the fields of office administration, office management, accounts payable, accounts receivable, contract renewals, bookkeeping, and human resources. I am a quick learner who pays attention to detail. Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
33
33
years of professional experience
Work History
Contracts Renewal Administrator
Intelerad Medical Systems, Inc.
10.2022 - Current
- Review, renew, terminate and process contracts using Salesforce
- Review contracts to prepare and plan for sending renewal notices to clients with in the contractual guidelines.
- Communicate with clients to assist in answering questions pertaining to renewals.
- Work closely with upper management and legal department to resolve issues with client contracts and renewals
- Maintain updated spreadsheets with contract renewal data and status through Google docs and Google sheets, as well as Excel spreadsheets
- Attend weekly meetings with the renewal team to discuss any issues with contracts and renewals and help with any additional work that may be needed for the renewals team
- Ensure all proper documentations is entered into Salesforce pertaining to each client with regards to renewals.
- Address contract disputes and provided guidance to resolve issues.
- Identify customer requirements to drive renewal to on-time closure.
Office Manager
Quality Plus Services, Inc.
09.2007 - 03.2009
- Responsible for hiring office staff for organization
- Supervised accounting and human resource staff of 10+
- Point of contact for purchase order and office supply needs
- Scheduled and attended meetings for CEO and CFO as needed
- Assisted with annual insurance and accounting audits
- Organized day to day operations and procedures and assisted in implementing employee handbooks
- Worked closely with IT department to ensure all computer systems and software were up to date
- Handled and processed all incoming mail and distribution as needed.
Accounting Manager
David Nice Builders
09.2005 - 08.2007
- Construction based company, responsibilities included reviewing accounts payable invoices and matching with correct purchase order if needed and processing checks for vendors on a monthly basis
- Had weekly meetings with President and Vice President of company to ensure accounts receivables were being collected in a timely manner
- Served as a backup administrative assistant if needed, which included answering phones and typing correspondence for various management and distributing incoming mail and greeting visitors.
Office Manager
C. Lewis Waltrip II, Inc.
01.1991 - 08.2005
- Construction based company that had only 20 employees when I started working and grew to approximately 250 employees during my tenure
- I started as receptionist for the company and after one year, I was promoted to Office Manager during the growth of the company
- I handled payroll, accounts payable, accounts receivables and human resources
- I earned Employee of the Year twice during my tenure
- I assisted with startups of entities within the company and assisted with implementing policies and procedures for all entities that I assisted with
- I was involved in accounting and insurance audits
- I was the President's executive assistant and oversaw all facets of the company's daily operations
- Worked closely with our CPA firm and acted as a liaison with the bankers and lawyers that worked closely with our company.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Evaluated employee records and productivity and submitted evaluation reports.
Education
Business Administration And Management
Indiana University of Pennsylvania
Indiana, PA01.1988
Altoona Area High School Graduate - Accelerated Studies
Altoona Area High School
Altoona, PA06.1986
Skills
- 65 WPM Typing Speed
- Customer Service
- Data Entry
- File Management
- Organizational Skills
- Multitasking
- Written and Oral Communication Skills
- Microsoft Office, Excel, Word
- Detail Oriented
- SalesForce
- Accounts Payable/Accounts Receivable
- Human Resources
- Office Administration
- Staff Management
- Timesheet Processing
- Recordkeeping and File Management
- Job Costing
- Office Management
- Bookkeeping
- Administrative Support
Timeline
Contracts Renewal Administrator
Intelerad Medical Systems, Inc.
10.2022 - Current
Office Manager
Quality Plus Services, Inc.
09.2007 - 03.2009
Accounting Manager
David Nice Builders
09.2005 - 08.2007
Office Manager
C. Lewis Waltrip II, Inc.
01.1991 - 08.2005
Business Administration And Management
Indiana University of Pennsylvania
Altoona Area High School Graduate - Accelerated Studies
Altoona Area High School
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