Jennifer Nielsen
Fullerton,CA
Summary
Motivated business professional bringing 13 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
16
16
years of professional experience
Work History
Owner
Sugar Press Inc,
08.2006 - 09.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Interacted well with customers to build connections and nurture relationships.
Account Manager
Pitney Bowes, Inc
06.2005 - 07.2006
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Project Manager
Jeri Prahser & Associates
07.2002 - 04.2005
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
Administrative Assistant
Trinity Properties
02.2001 - 03.2002
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 8 retail and commercial properties.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
Education
Bachelor of Arts - Geography & Economics
University of Washington
Seattle, WA08.2000
Skills
- Budget Administration
- Administrative Oversight
- Business Management
- Labor Relations
- Client Service
- Staff Hiring
- Customer Relations
- Verbal and Written Communication
- Marketing
- Project Management
Timeline
Owner
Sugar Press Inc,
08.2006 - 09.2016
Account Manager
Pitney Bowes, Inc
06.2005 - 07.2006
Project Manager
Jeri Prahser & Associates
07.2002 - 04.2005
Administrative Assistant
Trinity Properties
02.2001 - 03.2002
Bachelor of Arts - Geography & Economics
University of Washington