Customer-driven professional with dynamic communication and service skills. Highly effective in time management and fast paced work environments.
Overview
11
11
years of professional experience
Work History
IT Recruitment Consultant
Independent Contractor
01.2019 - Current
Implemented fair and equitable hiring practices to each and every candidate during recruitment process.
Recruited hundreds of candidates for various IT opportunities as well as customer service and call center positions via phone video and face to face interviews. Streamlined the recruitment process for efficiency, resulting in faster placements and improved client relationships.
Specialized in emergency last minute projects with exceptional response times.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips for all instructors.
Insured all instructors and students upheld effective time management needed for sustained growth.
Conducted face to face marketing meetings with potential clients as well as students promoting BMA Avation as an industry leader in flight training and instruction.
Front Office Patient Care Coordinator
Eye Care Plus
01.2014 - 01.2016
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.