Jennifer Noncent
Port St. Lucie
Summary
Dynamic customer service and inventory management professional with extensive experience at Home Depot, recognized for enhancing operational efficiency through effective problem-solving and meticulous attention to detail. Demonstrates strong communication skills and multitasking abilities, particularly in patient and wound care. Committed to delivering exceptional results while fostering positive client relationships. Proficient in computer usage and operation of heavy-duty and office equipment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SAHM
Home
Port Saint Lucie
06.2020 - Current
- Currently serving as SAHM, experiencing rewarding growth.
- Managed childcare and home maintenance efficiently.
- Organized school-related activities, including transportation and event participation.
- Plans to resume academic pursuits in Fall 2025.
Sale Associate/Senior Customer Service Representative
Home Depot
Stuart
09.2017 - 11.2019
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- At Home Depot, I improved inventory efficiency by implementing a systematic restocking process that reduced out-of-stock incidents. I worked overnight to do inventory on the overhead bays.
- Delivered comprehensive support to customers, addressing their inquiries effectively.
- Gained proficiency with a variety of material handling equipment including cherry picker and Forklift.
- Acquired expertise in paint, Pro Desk, lighting, and lumber departments.
- Developed expertise in placing large orders for contractors, customers, and companies.
- Possess proficiency in utilizing various computer systems and electronic devices.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Managed multi-line telephone system, directing calls to appropriate departments.
Cashier
BP Gas Station Service
Stuart
07.2018 - 02.2019
- Stocked shelves with merchandise when needed.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Took orders, prepared foods and processed payments in full-service establishment.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Ensured full functionality and charge of Drive-Thru headset batteries.
- Prepared sandwiches as requested, overseeing drive-thru and front counter operations.
CNA
Sunrise Senior Living
Edison
05.2015 - 01.2017
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
CNA
Care Connections Of Virginia
Rahway
07.2014 - 01.2017
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Occasionally Managed staff scheduling and training processes.
- Occasionally supported the management of staff schedules.
- Assisted with codes using crash cart.
CNA
Atria Senior Living
Cranford
05.2013 - 09.2013
- Transported residents within the facility as needed.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Ensured seamless operations by covering front desk shifts.
CNA
Genisis Health Care
Bridgewater
05.2013 - 09.2013
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Impact Team Member
Abercrombie & Fitch
Passaic
10.2012 - 02.2013
- Stored and organized items in supply rooms, allowing for easy retrieval.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided accurate information about products, prices and services.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized store by returning merchandise to proper areas and restocked displays.
Crew
Mcdonlds
Edison
04.2011 - 11.2011
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained safe food handling practices to prevent germ spread.
- Adhered to health department regulations regarding food handling procedures.
- Checked headsets and replaced batteries prior to rush periods to maintain readiness.
- Verified that orders were accurate and complete before delivering them to customers.
- Learned roles of other departments to provide coverage and keep store operational.
Server
Fanwood senior Living
Fanwood
11.2010 - 02.2011
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Set up tables in between patrons to reduce wait times.
- Greeted guests and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Union High School
Union, NJ06-2012
Some College (No Degree) -
Caldwell University
Caldwell, NJSkills
- Customer service
- Inventory management
- Supply restocking
- Material handling
- Event organization
- Problem solving
- Data entry
- Safety compliance
- Conflict resolution
- Attention to detail
- Analytical and critical thinking
- Microsoft office
- Microsoft Word
- Multitasking Abilities
- Problem resolution
- Communication
- Effective communication
- Wound care
- Patient care
- Medical record keeping
- Personal hygiene assistance
- Mobility assistance
- Time management
Affiliations
- Was a cheerleader, cross country/ track and felid runner, was also involved in theater. Was in the art club and science club.
- Volunteered at a church helping organized activities for the kids. Also volunteered at an art museum.
Languages
English
Full Professional
Creole
Limited
Japanese
Elementary
Spanish
Elementary
Accomplishments
- Was in Advance Chemistry. Was given various ribbon in art shows.
Certification
- Use to have a CNA license and HHA.
Timeline
SAHM
Home
06.2020 - Current
Cashier
BP Gas Station Service
07.2018 - 02.2019
Sale Associate/Senior Customer Service Representative
Home Depot
09.2017 - 11.2019
CNA
Sunrise Senior Living
05.2015 - 01.2017
CNA
Care Connections Of Virginia
07.2014 - 01.2017
CNA
Atria Senior Living
05.2013 - 09.2013
CNA
Genisis Health Care
05.2013 - 09.2013
Impact Team Member
Abercrombie & Fitch
10.2012 - 02.2013
Crew
Mcdonlds
04.2011 - 11.2011
Server
Fanwood senior Living
11.2010 - 02.2011
High School Diploma -
Union High School
Some College (No Degree) -
Caldwell University
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