Jennifer Norris
Louisville,KY
Summary
Accomplished Social Service Worker with a proven track record at the Cabinet For Health And Family Services, excelling in client advocacy and relationship management. Expert in child welfare, demonstrated through effective case documentation and confidentiality practices. Skilled in fostering multidisciplinary team collaboration and ensuring positive outcomes in complex family dynamics.
Overview
3
3
years of professional experience
Work History
Social Service Worker I
Cabinet For Health And Family Services
06.2021 - Current
- Managed time effectively, prioritizing tasks based on urgency, complexity, or policy expectations.
- Utilized problem-solving skills to address complex needs effectively.
- Communicated effectively with clients, law enforcement, family court, and other community partners to create tasks to reunite families, reinforce positive life changes, and to help educated families.
- Facilitated smooth communication between clients, coworkers, and management through clear verbal and written interactions.
- Followed key practices to maintain patient data integrity and confidentiality as per federal guidelines.
- Completed monthly assessments and updated documentation.
- Developed and maintained relationships with children and families.
Daycare Teacher
Mosiac Child Development Center
02.2021 - 05.2021
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
Education
Bachelors Degree of Social Work - Kent School of Social Work
University of Louisville
Louisville, KY05.2021
Skills
- Patience and Tolerance
- Conflict and Complaint Resolution
- Relationship Management
- Multidisciplinary team collaboration
- Social Services
- Analytical Thinking
- Risk Assessment
- Case Documentation
- Client Confidentiality
- Cultural Competency
- Child Welfare Expertise
- Court Hearings
- Family Dynamics Understanding
- Client Advocacy
Timeline
Social Service Worker I
Cabinet For Health And Family Services
06.2021 - Current
Daycare Teacher
Mosiac Child Development Center
02.2021 - 05.2021
Bachelors Degree of Social Work - Kent School of Social Work
University of Louisville
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