Jennifer Norris
Louisville
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
18
18
years of professional experience
Work History
Sales Associate
Dollar Tree Stores
Louisville
10.2024 - 02.2025
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Bagged or packaged purchases.
Office Manager
Riverfront Appraisals, LLC
01.2012 - 11.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Associate
Walgreens
02.2011 - 06.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Human Resources Coordinator
Gadsden Job Corps Center
09.2006 - 10.2010
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Coordinated training sessions for improved team skills and knowledge.
Education
High School Diploma -
Apollo High School
Owensboro, KY05-1991
Skills
- Customer Service
- Sales
- Office Management
- Multitasking
- Human Resources
Skills
Timeline
Sales Associate
Dollar Tree Stores
10.2024 - 02.2025
Office Manager
Riverfront Appraisals, LLC
01.2012 - 11.2015
Sales Associate
Walgreens
02.2011 - 06.2011
Human Resources Coordinator
Gadsden Job Corps Center
09.2006 - 10.2010
High School Diploma -
Apollo High School
Similar Profiles
Rashawn LucasRashawn Lucas
Freight Team Associate at Dollar Tree StoresFreight Team Associate at Dollar Tree Stores
Yvonne WeddelYvonne Weddel
Temporary Store Manager/Assistant Store Manager at Dollar Tree StoresTemporary Store Manager/Assistant Store Manager at Dollar Tree Stores
Donald SummersDonald Summers
Assistant Store Manager at Dollar Tree StoresAssistant Store Manager at Dollar Tree Stores
Sherlyn MorochoSherlyn Morocho
Cashier at Dollar Tree StoresCashier at Dollar Tree Stores
CHRISTIAN LOUISCHRISTIAN LOUIS
Support Specialist at Value BuddySupport Specialist at Value Buddy