Jennifer Norris
Wadesboro,NC
Summary
Dedicated cleaning professional skilled in efficient cleaning techniques, quality assurance, and team collaboration. Demonstrates adaptability and attention to detail to maintain high standards of cleanliness and organization.
Overview
1
1
year of professional experience
Work History
Cleaning Crew Member
CRCI
07.2025 - Current
- Maintained cleanliness and organization of assigned areas to meet company standards.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Followed safety protocols to ensure a secure working environment for all staff.
- Assisted with inventory management by reporting supply needs promptly.
- Adapted to varying schedules and tasks, demonstrating flexibility in job responsibilities.
- Collaborated with team members to enhance overall cleaning effectiveness and efficiency.
Clothing Processor
CRCI Thrift Store
07.2025 - Current
- Sorted and organized donated clothing by type, size, and condition for efficient processing.
- Operated tagging and pricing systems to prepare items for sale in a timely manner.
- Assisted in maintaining cleanliness and organization of processing area to ensure safety standards.
- Collaborated with team members to optimize workflow and enhance overall efficiency of operations.
- Conducted quality checks on processed items to ensure they met store standards before display.
- Adapted quickly to changing priorities during peak donation periods, supporting effective inventory management.
Customer Service Representative
Donkin Donuts
09.2024 - 04.2025
- Provided exceptional customer service through effective communication and problem-solving skills.
- Handled customer inquiries and resolved complaints in a timely manner to ensure satisfaction.
- Processed orders accurately using point-of-sale systems while maintaining cash handling protocols.
- Collaborated with team members to maintain cleanliness and organization of the store environment.
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels and communicated needs to management for restocking supplies.
- Implemented feedback mechanisms to gather customer insights for service improvements.
- Maintained knowledge of menu offerings to enhance product recommendations for customers.
Education
High School Diploma -
Brunswick Community College
Bolivia, NC01-2026
Skills
- Team collaboration
- Efficient cleaning techniques
- Deep cleaning processes
- Basic maintenance tasks
- Physical stamina
- Quality assurance
Timeline
Cleaning Crew Member
CRCI
07.2025 - Current
Clothing Processor
CRCI Thrift Store
07.2025 - Current
Customer Service Representative
Donkin Donuts
09.2024 - 04.2025
High School Diploma -
Brunswick Community College