Jennifer Norton
Auburn
Summary
Proficient Coding Account Resolution Specialist with expertise in coding accuracy, problem resolution, and collaboration. Committed to enhancing compliance and communication within healthcare teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Coding Account Resolution Specialist
Parallon Business Performance Group
Orange Park
03.2017 - Current
- Resolved daily inpatient alerts and edits, escalating complex issues for timely resolution.
- Reviewed and tracked aging accounts to ensure timely resolution
- Collaborated with billing, RI, and Medicare Service Center teams to resolve alerts and assigned interim DRGs for in-house patients at month end.
- Completed mock abstracts to ensure accuracy and compliance in coding processes.
- Assists coding team leads/managers in resolving unbilled reason codes
- Performs account maintenance using 3M, Citrix, HPF, Meditech Expanse, Solventum CAC 360 Encompass
Coder II
Parallon Business Performance Group
Orange Park
03.2015 - 03.2017
- Applied accurate coding for SDC, OBS, clinical referrals, ER, cardiac catheterizations, stents, and wound care services.
- Executed coding for multiple hospitals, ensuring accuracy and compliance
- Applied coding guidelines and criteria for code selections, enhancing documentation quality
- Reviews hospital patient medical record documentation to select and sequence appropriate ICD-9-CM Diagnosis and IDC-9-PCS and HCPCS codes
- Followed company and HSC coding compliance policies and procedures to maintain standards
Education
Associate of Science - Health Information Management
Indian River Community College
Ft. Pierce, FL05-2007
Certification
- AHIMA - Registered Health Information Technician
Timeline
Coding Account Resolution Specialist
Parallon Business Performance Group
03.2017 - Current
Coder II
Parallon Business Performance Group
03.2015 - 03.2017
Associate of Science - Health Information Management
Indian River Community College