Jennifer Nowlan
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
27
27
years of professional experience
1
1
Certification
Work History
RN
Community Health Center
395 North Main Street Bristol, CT 06010
04.2019 - 01.2023
- Provided direct primary patient care in a busy practice that focuses on meeting the healthcare needs of all regardless of insurance status or income.
- Worked with multiple providers during my time in this practice. Volume wise up to 52 patients a day on providers' schedule. In addition, saw up to 11 nurse appointments a day.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Started as only RN at the practice when hired and then subsequently trained two more nurses as patient volume expanded.
- Precepted nursing students from Quinnipiac University and University of Connecticut.
- Represented our practice on Community Care Team in Bristol. Presented patients to this panel and collaborated to meet patient's needs.
- Formed outstanding rapport with visiting nurses and agencies to optimize healthcare teaching and delivery.
- Established close ties with social service resources including Agape and Brian's Angels which both work with the homeless population.
- Excelled working with our behavioral health team in supporting patients with opioid disorders through Medication Assisted Treatment.
- Worked onsite during pandemic.
- Administered Covid testing and vaccines.
- Frequently worked with non-English speakers.
- Supported provider with patients in refugee clinic
- Administered childhood and adult vaccines and was back up to nurse manager for oversight of our vaccine stock.
- Collaborated with Department of Public Health, Agency on Aging, Department of Mental Health and Addiction Services, Community Health Workers and Housing Agencies.
- Attended monthly in agency training on a multitude of topics including diabetic care, addiction services, motivational interviewing, and behavioral health approaches.
- Presented on patients agency wide who were clinically complex on many occasions to further find avenues to improve quality of care that I could provide.
- Supported provider with patients with HIV and Hepatitis by teaching patients, monitoring symptoms, working with insurance plus pharmacies to get needed medications and also administering meds for these conditions.
- Supervised and trained medical assistants.
- Trained providers in use of electronic health record. We used Centricity.
- Started a monthly collection for homeless for clothes, toiletries and food.
- Represented agency at a Community Baby Shower Event that was held at the Senior Center. We were one of many tables that allowed parents in the area to learn resources in the community.
- Represented agency at Farmer's Market to also spread the word of what agency offered.
- Floated to both Middletown and Waterbury offices to fill in for other nurses. Both of these offices have even larger panels than Bristol.
- Attended conference with agency diabetes educator.
- Worked as part of RN phone triage team.
- Monitored patients who needed regular INR check ups.
- Monitored patients for cancer screenings and taught about these screenings.
- Delivered abnormal results of imaging, cancer screenings, and labs to patients. Taught patients regarding results and next steps.
RN
Hartford Hospital
200 Retreat Avenue Hartford, CT 06102
03.2012 - 02.2019
- Provided value to patients and their families by actively listening to their concerns and treatment goals on the Child and Adolescent Rapid Emergency Stabilization Unit.
- Managed care from admission to discharge.
- Respected team participant in rounds with psychiatrists and social workers.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Communicated daily with bed management, Connecticut Children's Emergency Room and often with the Department of Child and Family Services.
- Worked evening shift which had the most admissions, discharges, transfers and family visits.
- Floated as needed to other units.
- Maintained safety for patients, family and staff through modalities of Risking Connections and Crisis Prevention Training.
- Volunteered discretionary effort to improve appearance of the unit.
- Steeped up to be a super user for Epic EHR.
- Received consistent positive feedback from colleagues regardless of their role in the hospital.
- Frequently in charge role of 6 bed stabilization unit for children and adolescents.
- Precepted many new nurses and psychiatric technicians.
Master Teacher
Benhaven
187 Half Mile Road North Haven, CT 06473
09.1995 - 02.2012
- Developed programs for adults with autism.
- Handled case management in a 6-person residential setting that has had consistent outstanding inspections on both the state and federal level.
- Excelled at advancing language skills and community integration.
- First person in the agency to be promoted to the highest teaching job title in the agency.
- For 17 years advocated for the son of the founder of the agency.
- Instrumental in recruiting and supervising high school volunteers.
- Developed and conducted agency wide training modules on nutrition and positive approaches to improving behavioral challenges.
- Connected residents to their relatives out of state, as well as, managed vacations a couple of times a year to Vermont.
- Supervised shifts and trained all entry level staff to the residence during my tenure.
- In addition to supervising shifts I was assigned supervisor to 2-3 employees.
- Developed person-centered training tools for new staff.
- Held in high regard by the family members of the residents in my care.
Education
Bachelor of Science - Nursing
Goodwin College
East Hartford, CT08.2019
Bachelor of Science - Political Science
Southern Connecticut State University
New Haven, CT05.1992
Skills
- Performing EKGs
- Patient Assessments
- Patient Care
- Insulin Medication Assistance
- Emotional Intelligence
- Disease Management Programs
- Direct Patient Care
- Medical Screening
- Team Coordination
- Patient and Family Advocacy
- Evaluation
- Call Triaging
- Wound Care
- Medical Supply Management
- Personal Care Needs
- Family Education
- HIPAA Education
- Medical Laboratory Procedures
- Setting Up Referrals
- Mental Health Care
- Well Visit Procedures
- Medication Administration
- Disease Specialization
- Follow-Up Calls
- Addiction Counseling
- Patient Counseling
- Physical Assessment
- Complex Problem-Solving
- Vision Screening
- Managing Deadlines
- Inpatient and Outpatient Care
- Care Plan Development
- Diabetes and Nutrition Education
- Intakes and Discharges
Certification
- RN License # 102925
CPR
BLS CPR training due for renewal this month. Will be scheduling with American Red Cross
Timeline
RN
Community Health Center
04.2019 - 01.2023
RN
Hartford Hospital
03.2012 - 02.2019
Master Teacher
Benhaven
09.1995 - 02.2012
Bachelor of Science - Nursing
Goodwin College
Bachelor of Science - Political Science
Southern Connecticut State University