Jennifer Noyes
Nekoosa,WI
Summary
Experienced criminal justice professional skilled in monitoring and supporting individuals on probation and parole. Adept at fostering team collaboration, adapting to changing needs, and achieving results. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
28
28
years of professional experience
Work History
Teacher
Assumption Catholic Schools
10.2019 - Current
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Assessed student progress through regular evaluations, ensuring personalized feedback.
- Collaborated with colleagues to create a supportive and inclusive classroom environment.
- Mentored new teachers in effective instructional strategies and classroom management techniques.
- Led parent-teacher conferences to discuss student performance and foster community involvement.
- Analyzed data to identify areas for curriculum improvement and enhance overall educational outcomes.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Specifically addressed the needs and accommodations identified in individualized education plans for approximately 20 students per school year, in addition to addressing the needs and accommodations for approximately 100 students without such plans.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Receptionist/Office Assistant
Terrace Homes
09.2019 - Current
- Managed front desk operations, ensuring efficient handling of visitor inquiries and appointments.
- Trained new reception staff on office protocols, fostering a supportive onboarding experience for team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Probation/Parole Agent
State of Wisconsin Department of Corrections
05.1998 - 11.2019
- Conducted regular supervision of probationers and parolees to ensure compliance with court-ordered conditions, with caseloads of up to 100 people at any given time.
- Completed scheduled and unscheduled home visits, office appointments, community contacts, and additional meetings as necessary with a revolving and full caseload.
- Developed individualized case management plans based on risk assessments and needs evaluations.
- Coordinated with community resources to facilitate rehabilitation and reintegration efforts for clients.
- Monitored client progress through consistent follow-ups, documentation, and reporting on behavioral changes.
- Trained new staff on policies, procedures, and effective case management techniques to promote consistency.
- Conducted risk assessments to determine appropriate levels of supervision for each offender, prioritizing public safety.
- Maintained high ethical standards in all interactions, ensuring fair treatment of all individuals regardless of race, gender, age, ability, or socioeconomic status.
- Provided testimony in court hearings as needed, presenting relevant case information in a clear and concise manner.
- Improved community relations through regular communication with local law enforcement, service providers, and stakeholders.
- Developed strong working relationships with local community organizations to maximize resources available to probationers and parolees.
- Maintained accurate case records and documentation to support decision-making processes and legal requirements for multiple clients simultaneously.
- Conducted thorough pre-sentence investigations to provide judges with accurate and comprehensive information for sentencing decisions.
- Managed large caseloads efficiently while maintaining high levels of accuracy, organization, and attention to detail.
Education
Master of Science - Management
Cardinal Stritch University
Mequon, WI05.2002
Bachelor of Arts - Psychology And Criminal Justice
Carthage College
Kenosha, WI05.1997
Skills
- Experience working with multiple community resources
- Policy enforcement and courtroom testimony
- Teamwork and collaboration
- Effective time management
- Strong critical thinking, problem-solving, and multi-tasking abilities
- Excellent communication and organizational skills
- Customer service and data entry proficiency
- Positive attitude and reliability
- Efficient report/document writer
Timeline
Teacher
Assumption Catholic Schools
10.2019 - Current
Receptionist/Office Assistant
Terrace Homes
09.2019 - Current
Probation/Parole Agent
State of Wisconsin Department of Corrections
05.1998 - 11.2019
Master of Science - Management
Cardinal Stritch University
Bachelor of Arts - Psychology And Criminal Justice
Carthage College