Jennifer Obeney
Dallas,OR
Summary
Dynamic business leader with a proven track record at Heritage Stonecraft, LLC, excelling in customer relations and small business operations. Successfully enhanced client satisfaction through strategic relationship building and efficient processes. Skilled in project management and financial oversight, consistently delivering optimal solutions and fostering long-term partnerships.
Overview
21
21
years of professional experience
Work History
Owner/President
Heritage Stonecraft, LLC
03.2004 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, payroll and bookkeeping.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Administrative Assistant
InMotion Imagery
03.2004 - 03.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized and Scheduled Live Video for News Media Broadcast
- Invoice and Billing to customers.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Arts - Music Business
Otterbein University
Columbus, OH06-2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business administration
- Administrative oversight
- Program creation and implementation
- Scheduling
Additional Skills
*Microsoft Office (Word, Excel, Outlook)
*Quickbooks
*Intuit Payroll
*Typing Speed - 55-70 wpm
Timeline
Owner/President
Heritage Stonecraft, LLC
03.2004 - Current
Administrative Assistant
InMotion Imagery
03.2004 - 03.2005
Bachelor of Arts - Music Business
Otterbein University
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