Jennifer Ocana Garcia
Miami,FL
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
12
12
years of professional experience
Work History
Registered Nurse, Respiratory PCU
Baptist Health Hospital
03.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Nurse Intern
Baptist Health
11.2022 - 03.2023
- Promoted a safe and clean environment, adhering to infection control policies and procedures at all times.
- Developed trusting relationships with patients and families through empathetic communication and active listening.
- Assisted with successful completion of daily tasks such as bathing, dressing, feeding or assisting with ambulation for patients.
- Enhanced patient comfort by diligently monitoring vital signs and promptly addressing concerns.
- Collaborated with interdisciplinary healthcare teams to develop effective patient care plans.
Certified Pharmacy Technician
Walmart
11.2016 - 10.2017
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Verified accuracy of patient information on prescription orders
- Maintained pharmacy inventory by restocking shelves with medications and supplies
- Processed third-party insurance claims for reimbursement of pharmaceuticals
Certified Pharmacy Technician
Kroger
03.2013 - 11.2016
Education
Bachelor of Science - Nursing
Florida International University
Miami, FL12.2022
Bachelor of Science - Biology
Texas Wesleyan University
Fort Worth, TX05.2021
Associate of Arts -
Tarrant County College District
Fort Worth, TX05.2016
Skills
- Direct patient care
- Goal setting
- Care coordination
- Emotional intelligence
- EMR / EHR
- Patient assessments
- Patient care planning
- Discharge planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Nurse, Respiratory PCU
Baptist Health Hospital
03.2023 - Current
Nurse Intern
Baptist Health
11.2022 - 03.2023
Certified Pharmacy Technician
Walmart
11.2016 - 10.2017
Certified Pharmacy Technician
Kroger
03.2013 - 11.2016
Bachelor of Science - Nursing
Florida International University
Bachelor of Science - Biology
Texas Wesleyan University
Associate of Arts -
Tarrant County College District
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