Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Ochoa

Orlando,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure nursing student position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Stay at Home Mom

My Home
07.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service

OMG Brigadeiros
11.2019 - 07.2020


  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Office Manager

Florida Center for Allergy and Asthma Care
09.2016 - 07.2019
  • Assign and control clerical and patient functions for 2 offices simultaneously
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Addressed and remedied all patient or team member issues.
  • Completed bi-weekly payroll for 12 employees.

Education

Associates in General Sciences -

Keiser University
Orlando, FL
02.2024

High School Diploma -

G. Holmes Braddock Senior High School
Miami, FL
06.2015

Skills

  • Speak Moderate American Sign Language
  • Speak fluent Spanish and English
  • Multitasker
  • Clerical Experience
  • Administrative Experience
  • Research
  • Conflict Resolution
  • Attention to Detail
  • Task Prioritization
  • Recordkeeping
  • Calm Under Pressure
  • Active Listening
  • Decision-Making
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual
American Sign Language
Limited Working
English
Native or Bilingual

Timeline

Stay at Home Mom

My Home
07.2020 - Current

Customer Service

OMG Brigadeiros
11.2019 - 07.2020

Office Manager

Florida Center for Allergy and Asthma Care
09.2016 - 07.2019

Associates in General Sciences -

Keiser University

High School Diploma -

G. Holmes Braddock Senior High School

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Jennifer Ochoa