Jennifer Ochoa
Certified Medical Assistant
Antioch,CA
Summary
Certified medical assistant seeking an entry-level position. Proficient in administrative and clinical work, fluent in Spanish with excellent communication and active listening skills, and a passion for helping patients. Looking to apply medical skills and knowledge to provide quality health care.
Overview
11
11
years of professional experience
Work History
Intern
Etwaru Eye Center, Dr. McDonald
03.2023 - 05.2023
- Analyzed problems and worked with teams to develop solutions.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
Office Assistant Manager
Merry Maids
09.2017 - 08.2022
- Overseeing daily operations, managing staff, ensuring compliance with bank regulation, providing excellent customer service.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
Waitress
DoubleTree by Hilton
01.2015 - 08.2017
- Customer service skills, the ability to work well with others as well as the ability to work well under pressure, to be thorough and pay attention to detail, desire to help people.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Increased sales significantly by upselling higher-end products to customers.
Cashier
JCPenney
06.2012 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
Education
Basic Life Support - CPR Certified
American Heart Association
Certified Medical Assistant -
Carrington College
Pleasant Hill, CA05.2023
Skills
- CAAHEP- accredited Training
- Medical terminology
- Injections & vaccinations
- Patient preparation
- Administrative skills
- Charting Expertise
- Vital Sign Monitoring
- Operating EKG Equipment
- Updating Medical Records
- Exam Room Preparation
- Basic Laboratory Tests
- Phlebotomy
Languages
Spanish
Native or Bilingual
Timeline
Intern
Etwaru Eye Center, Dr. McDonald
03.2023 - 05.2023
Office Assistant Manager
Merry Maids
09.2017 - 08.2022
Waitress
DoubleTree by Hilton
01.2015 - 08.2017
Cashier
JCPenney
06.2012 - 01.2015
Basic Life Support - CPR Certified
American Heart Association
Certified Medical Assistant -
Carrington College
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