Jennifer O’Connor
Business Development
Jacksonville,Florida
Summary
Business Development management experience Dynamic, versatile, and resourceful professional with valuable customer support and problem resolution expertise. Solid reputation for ensuring a heightened level of customer satisfaction Unique ability to quickly acquire product skills; productively contribute to the improvement of a working environment. Highly developed organizational skills; accustomed to maintaining high Productivity levels with heavy workloads. Key proficiencies include: . Product/service sales Customer Service Time management Marketing Issue resolution
Overview
5
5
years of professional experience
Work History
Business Development Representative Manager
Touchpro. US.
04.2021 - 08.2023
- Expanded business through effective network development, identifying new and prospective clients.
- Tracked sales calls in database for relationship management.
- Maintained updated records in CRM to meet requirements of sales team and GDPR regulations.
- Consistently exceeded quotas through penetration of new accounts.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
- Tracked weekly sales to develop corrective action planning reports.
Business Development Manager
George Moore Chevrolet
05.2020 - 05.2021
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Worked with existing customers to increase purchases of products and services.
- Represented company and promoted products at conferences and trade association meetings.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Generated new business with marketing initiatives and strategic plans.
- Created reports and presentations detailing business development activities.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Business Development Center
Fuccillo Nissan Of Orange Park
03.2018 - 03.2020
- Orange Park — Business Development Center, Assisting customers on the phone
- Making appointments for customers to come in to the dealership to purchase a vehicle
- Essentially Tele marketing operations handling phone calls and sending emails for The dealership
- The goal is to drum up dealership business
- Assisted in the development of marketing campaigns that increase various consulting contracts including, market and baseline surveys, program closeouts and mid-term review
- Supervised staff in various departments, acted as team lead for business acquisition
- Coordinated the development of clients portfolio needs and plans of action for setup
- Marketed business and program solutions to clients based on donors' guidelines during implementation.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Expanded business through effective network development, identifying new and prospective clients.
- Networked among local business and community organizations to develop leads and generate business.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Maintained updated records in CRM to meet requirements of sales team and GDPR regulations.
- Communicated with leadership teams by spearheading regular meetings to discuss objectives.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Tracked weekly sales to develop corrective action planning reports.
Education
Master of Arts - Nursing Science
Westmont Manor Health And Rehab Center
512 E Ogden Ave Westmont, IL 6055906.2012
Master of Arts - Cosmetology Education
G Skin And Beauty Institute
Oak Brook, IL03.2012
Skills
- CRM Management
- Cold-calling
- Salesforce
- Relationship Building
- Product expertise
- Lead Development
- Account Management
- Lead Generation
- Product Knowledge
- Business Relationship Management
- B2C experience
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
outdoor living
I enjoy out door all outdoors recreations
Languages
Tagalog
Full Professional
Timeline
Business Development Representative Manager
Touchpro. US.
04.2021 - 08.2023
Business Development Manager
George Moore Chevrolet
05.2020 - 05.2021
Business Development Center
Fuccillo Nissan Of Orange Park
03.2018 - 03.2020
Master of Arts - Nursing Science
Westmont Manor Health And Rehab Center
Master of Arts - Cosmetology Education
G Skin And Beauty Institute