Jennifer Odom
Waterford,CA
Summary
Experienced Office Manager with a background in executive support, operations coordination, and supply chain management. Skilled in managing office operations, coordinating projects and events, and providing exceptional customer service. Proficient in computer programs and experienced in team leadership and willing to learn anything new. I know I will be an asset to your business as I am a fast learner and willing to work my hardest on any given task.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Para Educator/After School Program Leader
Hughson Unified School District
Hughson, USA
08.2023 - Current
- Worked closely with students with disabilities to focus their attention on their school activities and ensure safety of other students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Developed and implemented lesson plans based on curriculum objectives.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Monitored student behavior for compliance with school rules and regulations.
- Assisted in the development and implementation of emergency procedures.
- Enforced security measures at all times on campus property.
- Supervised student arrival and departure from school premises.
- Observed student performance in order to assess progress towards academic goals.
Office Manager
Grace Moving company
Modesto, USA
03.2020 - 03.2023
- Provided administrative support to team
- Managed calendar and travel arrangements
- Prepared reports
- Provided accurate estimates of moving costs based on size and distance of move.
- Maintained detailed records of all moves including inventory lists, weight tickets and other relevant paperwork.
- Verified accuracy of bills of lading prior to submitting them to clients or carriers.
- Prepared documents such as contracts, invoices and work orders for each move.
- Assisted customers in selecting the appropriate moving package to meet their needs.
- Performed post-move follow ups with customers ensuring satisfaction with service provided.
- Coordinated and scheduled moves for customers, ensuring all necessary paperwork was completed accurately.
- Created detailed reports summarizing status of each move including costs, timelines, and any other pertinent information.
- Collected cost of move, cash handling, check processing, invoicing businesses. Deposits for company.
- Invoiced and collected for storage accounts.
- Developed and implemented successful social media campaigns to support company objectives.
- Managed the daily operations of all assigned social media accounts.
- Assisted in the development and implementation of training programs for new employees.
- Provided support to existing staff on various tasks and duties.
- Maintained records of employee training activities and performance evaluations.
Shift Supervisor
Starbuck Coffee
Ceres, USA
08.2009 - 03.2020
- Managed inventory and shipping
- Provided customer service and support
- Provided excellent customer service and ensured all customers left satisfied.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Monitored the performance of staff to ensure that quality standards were met.
- Ordered supplies when necessary to maintain adequate stock levels.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Conducted regular inspections of kitchen areas to ensure cleanliness and compliance with food safety regulations.
- Kept accurate records of employee attendance, hours worked, and tips earned during each shift.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Arranged merchandise and built eye-catching displays to increase sales.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Maintenance Worker
Denair Community Svc Dist
Denair, CA
06.2010 - 12.2013
- Conducted regular inspections of facility infrastructure and equipment to identify potential problems.
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Cleaned windows, door frames, and sills.
- Dusted furniture, fixtures, and other surfaces.
- Emptied trash cans and replaced liners.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Provided excellent customer service when interacting with customers or colleagues.
- Reported any damages or repairs needed to supervisor immediately.
Education
High School Diploma -
Waterford High School
Waterford05.2005
Some College (No Degree) -
California State University - Stanislaus
Turlock, CASome College (No Degree) -
Fresno Pacific University
Fresno, CASkills
- Office management
- Cash Handling
- Customer service
- Inventory management
- Computer knowledge
- Event planning
- Lesson planner
- Team leadership and training
Certification
- CPR certified August 2023
- Food handlers certificate holder
- background check completed Aug 2023 for school district
- CA Drivers License current
Affiliations
- Photographer
- Scentsy consultant
Timeline
Para Educator/After School Program Leader
Hughson Unified School District
08.2023 - Current
Office Manager
Grace Moving company
03.2020 - 03.2023
Maintenance Worker
Denair Community Svc Dist
06.2010 - 12.2013
Shift Supervisor
Starbuck Coffee
08.2009 - 03.2020
High School Diploma -
Waterford High School
Some College (No Degree) -
California State University - Stanislaus
Some College (No Degree) -
Fresno Pacific University
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