Summary
Overview
Work History
Education
Skills
Timeline
Generic
JENNIFER OLDENKAMP

JENNIFER OLDENKAMP

Alameda,CA

Summary

Dynamic professional with experience in property management, excelling in lease administration and customer relationship management. Proven track record in driving occupancy and enhancing resident satisfaction through effective conflict resolution and service orientation. Adept at market analysis and sales strategies, consistently contributing to community success.

Overview

5
5
years of professional experience

Work History

Multi-Site Leasing Consultant

Equity Residential
03.2025 - 07.2025
  • Supported leasing operations across multiple high-volume residential communities, delivering exceptional service while driving occupancy and lead conversion.
  • Managed the full leasing cycle, from prospect engagement and property tours to application processing and move-in coordination.
  • Prioritized strong resident relations by responding promptly to inquiries, resolving concerns, and contributing to a positive living environment.
  • Collaborated with property management teams to ensure well-maintained, efficiently run communities aligned with company standards and resident expectations.

Senior Member Services Representative

Crunch Fitness
09.2023 - 01.2025
  • Provided high-level front desk and membership support in a fast-paced fitness environment.
  • Handled new member sign-ups, account management, and billing with attention to detail and excellent customer service.
  • Acted as a lead team member by training new hires, resolving member concerns efficiently, and ensuring a welcoming, professional atmosphere.
  • Collaborated with management on sales goals, daily operations, and maintaining brand standards, contributing to overall member satisfaction and retention.

Guest Service Lead

Target
02.2022 - 11.2024
  • Led front-end operations with a strong focus on customer satisfaction, efficiency, and problem resolution.
  • Oversaw checkout lanes, trained team members, and provided hands-on support during high-traffic hours.
  • Handled returns, exchanges, and customer concerns with professionalism, ensuring a smooth and positive guest experience.
  • Operated POS systems, managed cash handling, and maintained accuracy under pressure.
  • Recognized for multitasking, attention to detail, and creating a welcoming, solutions-driven environment.

Crew Member

Raising Canes Chicken Fingers
07.2020 - 12.2020
  • Operated in a fast-paced, high-volume quick-service restaurant with a focus on speed, accuracy, and exceptional customer service.
  • Handled food preparation, order assembly, and front-of-house tasks including operating the POS system and managing takeout orders.
  • Maintained cleanliness, safety, and food handling standards while working efficiently as part of a tight-knit team.
  • Demonstrated strong multitasking abilities, adaptability during peak hours, and consistent dedication to delivering a positive guest experience.

Education

High School Diploma -

Alamo Heights High School
San Antonio

Skills

  • Property management
  • Lease administration
  • Customer relationship management
  • Market analysis
  • Sales strategies
  • Conflict resolution
  • Client engagement
  • Service orientation
  • Database management
  • Sales proficiency
  • Record preparation
  • Administrative support

Timeline

Multi-Site Leasing Consultant

Equity Residential
03.2025 - 07.2025

Senior Member Services Representative

Crunch Fitness
09.2023 - 01.2025

Guest Service Lead

Target
02.2022 - 11.2024

Crew Member

Raising Canes Chicken Fingers
07.2020 - 12.2020

High School Diploma -

Alamo Heights High School

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