Jennifer Oliphant
Houston,TX
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Property Manager
Alison Maillard
03.2023 - Current
- Streamlined project processes by implementing methodologies, resulting in increased efficiency and reduced costs.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
- Streamlined rent collection process, improving on-time payments from tenants.
- Implemented efficient systems for tracking property maintenance tasks, preventing costly repairs due to oversight or neglect.
Personal Assistant to the Owner
Felicia Boudreaux
03.2018 - Current
- Assisted in the development of staff training materials, resulting in increased employee productivity and job satisfaction.
- Coordinated office events and meetings, fostering a positive work environment and team collaboration.
- Managed extensive calendar scheduling for department leaders, ensuring timely attendance to important engagements.
- Participated in special projects as assigned by supervisors, demonstrating adaptability and versatility in diverse tasks.
- Contributed to interdepartmental collaborations by offering assistance when needed and sharing relevant knowledge.
- Provided clerical support, addressing routine, and special requirements.
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Optimized time management for the owner with effective calendar organization and event coordination.
- Supported seamless decision-making processes by conducting research and preparing comprehensive reports for the owner''s review.
- Safeguarded sensitive information through meticulous maintenance of confidential files and records.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Displayed absolute discretion at handling confidential information.
- Sourced and ordered office equipment and supplies.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Coordinated events and functions with attention to detail ensuring successful execution.
Virtual Marketing Assistant
Kentucky Bike Rally
03.2023 - 08.2023
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
Virtual Bookkeeper
Grant Humphrys
04.2021 - 10.2021
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Virtual Executive Assistant
Grant Humphrys
05.2020 - 06.2021
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements, and executive schedules by efficiently managing appointments and prioritizing tasks.
- Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Optimized time management for executives by handling travel arrangements and itineraries.
- Managed sensitive information and maintained confidentiality by implementing secure filing systems.
Personal Assistant
Dr. Amanda Jarolimek
09.1998 - 06.2019
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
- Accomplished project deadlines by assisting with task completion whenever required.
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Used discretion when handling confidential information.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ On-Line04.2007
Skills
- Experienced in designing clear contract and agreements
- Excellent management and administrative skills
- QuickBooks Database Management
- Exceptional Oral and Written Communication Skills
- Budgeting and Financial Reporting
- Event Planning
- Database Entry
- Financial Recordkeeping
- Accounting
- Social Media Management
- Expense Tracking
- Microsoft Office Suite
- Digital Marketing
- Special Events Planning
Certification
- CNP - Certified Notary Public
Volunteer Work
Greenwood Forest Elementary - Houston, TX Fall 2008 – Spring 2017
PTO Treasurer/ Fundraiser Head
Planned and promoted 12 successful fundraising events including a silent auction, movie night, carnival, generating over $75,000 to help support academic and recreational activities.
*Organized and implemented all aspects of banking and budgeting.
*Recruited and help train other volunteers.
Girl Scout Troup Leader - Houston, TX September 2007 - June 2012
· Encouraged girls to develop strong self-confidence and leadership skills.
· Mentored troops.
· Helped troops prepared for annual Girl Scout cookie sales.
· Secured parent involvement and participation in activities.
· Held weekly Girl Scout outings and meetings.
· Provided information resources to girls.
· Encouraged girls in charitable work.
· Did self-esteem building activities.
· Encouraged girls to set and meet goals.
Greenwood Forest HOA Board member January 2011 - January 2014
V.P Security
· Enforce neighborhood documents
· Establish sound fiscal policies and maintain accurate records
· Establish reserve funds
· Act on budget items and determine assessment rates
· Collect assessments
· Establish, publicize, and enforce rules and penalties
· Authorize legal action against owners who do not comply with the rules
· Review local laws before passing rules or sending bylaws to membership for approval
· Inform board members of all business items that require their vote
· Inform members of important board decisions and transactions
· See that the association is protected for the acts of all parties with fiscal responsibilities
· Attend and participate at meetings
ACC Committee Member. March 2015- Present
- Review homeowner requests and discuss any current architectural or maintenance problems.
- Approve or deny the requests based on the guidelines found in the CC&Rs for the community.
- Help the HOA board members by ensuring that all homes within the community are following the guidelines stated in the governing documents regarding exterior maintenance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionTimeline
Property Manager
Alison Maillard
03.2023 - Current
Virtual Marketing Assistant
Kentucky Bike Rally
03.2023 - 08.2023
Virtual Bookkeeper
Grant Humphrys
04.2021 - 10.2021
Virtual Executive Assistant
Grant Humphrys
05.2020 - 06.2021
Personal Assistant to the Owner
Felicia Boudreaux
03.2018 - Current
Personal Assistant
Dr. Amanda Jarolimek
09.1998 - 06.2019
BBA - Business Administration And Management
University of Phoenix
- CNP - Certified Notary Public
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