JENNIFER OLIVEROS
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Patient registration/Scheduler position.
Ready to help team achieve company goals.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
12
12
years of professional experience
Work History
Optician/Lab Technician
Eye Contact
Houston, TX
07.2022 - Current
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Optician/Lab Technician
Longview Eye Associates
Longview, TX
12.2015 - 02.2020
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Aided Optometrist with low vision patients and ordering of low vision aids.
- Aided in selection of eyeglass frames based on customer preferences.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
CNA - Certified Nursing Assistant
Longview Regional Medical Center Hospital
10.2014 - 09.2015
- Provide care to patients following facility policies and procedures report patients' needs and concerns to a licensed nurse
- Follow written and oral directions
- Follow established performance standards and perform duties according to nursing service policies and procedures
- Assist new employees in following established facility policies and procedures
- Identify resident problems and concerns and report them immediately to a charge nurse or a licensed nurse
- Complete assignments timely, completely, and accurately
- Conduct resident rounds as assigned
- Initiate corrective action as necessary and/or seek the assistance of a licensed nurse
- Identify safety hazards and emergency situations, and initiate corrective action
- Attend all in-service classes as assigned and complete assignments
- Assume personal responsibility for following facility procedures related to control of equipment and supplies within the unit
Medical Assistant
Zeid Women's Health Center
06.2011 - 09.2014
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Evaluated patient histories, complaints, and current symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Certified Nursing Assistant
Good Shepherd Medical Center
05.2013 - 01.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Certificate in Google Information Technology Support Coursera/ Google -
Coursera
Online2023
AA - General Studies
Tyler Junior College
Tyler, TX05.2018
Skills
- Optical Orders
- Phone Triage
- Retail Sales
- Customer Service
- Insurance Verification
- Appointment Scheduling
- Quality Control
- Patient Record keeping
- Paperwork Management
- Interpersonal Communication Skills
- Patient Care Assessment
- Telephone Management
- Customer Conflict Resolution
- Clerical Support
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do one thing every day that scares you.
Anonymous
Timeline
Optician/Lab Technician
Eye Contact
07.2022 - Current
Optician/Lab Technician
Longview Eye Associates
12.2015 - 02.2020
CNA - Certified Nursing Assistant
Longview Regional Medical Center Hospital
10.2014 - 09.2015
Certified Nursing Assistant
Good Shepherd Medical Center
05.2013 - 01.2014
Medical Assistant
Zeid Women's Health Center
06.2011 - 09.2014
Certificate in Google Information Technology Support Coursera/ Google -
Coursera
AA - General Studies
Tyler Junior College
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