Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Olivier

Metairie,LA

Summary

Provided excellent customer service to patrons in retail setting. Worked sales floor, engaged customers and delivered helpful information or recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Audubon Aquarium of the Americas
05.2016
  • Maintained strict sanitary regulations to ensure a quality environment for food preparation
  • Prepared, weighed, and distributed food to animals
  • Engaged with guests at the touch pool with an emphasis on safety, fun, and learning

Bookseller

Barnes & Noble
06.2018 - 03.2020
  • Provided friendly and personalized customer service
  • Answered the phone, carried a mobile phone at all times in order to answer as fast as possible
  • Facilitated the ordering and sale of products (customer orders, large school and corporate orders, shortlisting, books sent to penitentiaries, SFS, etc.)
  • Stocked shelves, made custom displays for both new and old products in a visually appealing manner to boost sales
  • Operation of POS systems with an emphasis on making transactions as swift and profitable as possible
  • Set up and hosted community events (story time, lego building, trivia, etc.)
  • Detail oriented cleaning and upkeep of the store
  • Trained new employees in successful sales strategies
  • Maintained relevant knowledge of products, memberships, sales strategies, and security standards
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items

Education

Southeastern Louisiana University
Hammond, LA

University of Louisiana
Lafayette, LA

Louise S. McGehee School
New Orleans, LA
05.2016

Skills

  • Adaptable and Flexible
  • Merchandise Receiving and Handling
  • Special Order Management
  • Positive Customer Engagement
  • Strong Communication and Interpersonal Skills
  • PC Proficiency
  • Telephone Skills

Languages

Spanish
Limited Working

Timeline

Bookseller

Barnes & Noble
06.2018 - 03.2020

Audubon Aquarium of the Americas
05.2016

Southeastern Louisiana University

University of Louisiana

Louise S. McGehee School

Similar Profiles

CREATE PROFILE