Jennifer Olson
Denver,United States
Summary
Successful Flight Attendant with strong dedication to safety and customer service. I'm known for excellent service and friendly, personable attitude. Loves making new friendships and exploring new cultures. Creating memorable experiences for customers everyday. Serving and making people smile is what makes me thrive. I'm looking to expand my career in the aviation industry to meet more passengers and crew while being able to work on larger aircrafts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
May Park Inn
Horsham, Victoria, Australia
02.2024 - 07.2024
- Ensured that all health standards were met during cleaning operations.
- Responded to requests from guests regarding housekeeping needs.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reported any maintenance issues or damage to supervisors immediately.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Changed bed linens and towels, tidied up rooms.
Flight Attendant
SkyWest Airlines
Denver, Colorado
09.2021 - 01.2024
- Followed safety, passenger and supply pre-flight checklists.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Kept cabin neat, clean and professional in appearance.
- Helped guests locate seats and stow luggage in appropriate locations.
- Followed company regulations and rules promoting safe environment for both travelers and employees
Hostess
Recess Beer Garden
Denver, Colorado
04.2021 - 09.2021
- Enhanced guests' experiences by fulfilling special requests during visits.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered phone inquiries to schedule and confirm reservations, record takeouts and respond to service questions.
Expeditor
Pub 819
Hopkins, MN
04.2020 - 04.2021
- Coordinated service for food runners and other kitchen staff.
- Illustrated knowledge of menu and service offerings to educate guests.
- Provided mentorship and guidance to new kitchen team members.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
Catering Assistant
Saint Cloud Hospital
Saint Cloud, MN
01.2019 - 04.2020
- Took orders, prepared foods and processed payments in full-service establishment.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Kept customer and food preparation areas clean and well-organized.
- Assembled prepared food on trays for patients with regular and modified diets.
- Checked and updated diet orders via computer database.
Education
High School Diploma -
Burnsville High School
Burnsville, MN06.2016
Saint Cloud State University
Saint Cloud, MNSkills
- Provides excellent customer service and engage directly with customers
- Able to resolve conflicts with good understanding, empathy, and grace
- Exercise good judgement
- Excellent written/ verbal communication skills
- Passenger, Crew, and Flight safety
- Emergency procedures and reponses
Certification
FAA-Certified Flight Attendant
Timeline
Housekeeping Room Attendant
May Park Inn
02.2024 - 07.2024
Flight Attendant
SkyWest Airlines
09.2021 - 01.2024
Hostess
Recess Beer Garden
04.2021 - 09.2021
Expeditor
Pub 819
04.2020 - 04.2021
Catering Assistant
Saint Cloud Hospital
01.2019 - 04.2020
High School Diploma -
Burnsville High School
Saint Cloud State University