Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Olson

Denver,United States

Summary

Successful Flight Attendant with strong dedication to safety and customer service. I'm known for excellent service and friendly, personable attitude. Loves making new friendships and exploring new cultures. Creating memorable experiences for customers everyday. Serving and making people smile is what makes me thrive. I'm looking to expand my career in the aviation industry to meet more passengers and crew while being able to work on larger aircrafts.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

May Park Inn
Horsham, Victoria, Australia
02.2024 - 07.2024
  • Ensured that all health standards were met during cleaning operations.
  • Responded to requests from guests regarding housekeeping needs.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Changed bed linens and towels, tidied up rooms.

Flight Attendant

SkyWest Airlines
Denver, Colorado
09.2021 - 01.2024
  • Followed safety, passenger and supply pre-flight checklists.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Kept cabin neat, clean and professional in appearance.
  • Helped guests locate seats and stow luggage in appropriate locations.
  • Followed company regulations and rules promoting safe environment for both travelers and employees

Hostess

Recess Beer Garden
Denver, Colorado
04.2021 - 09.2021
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered phone inquiries to schedule and confirm reservations, record takeouts and respond to service questions.

Expeditor

Pub 819
Hopkins, MN
04.2020 - 04.2021
  • Coordinated service for food runners and other kitchen staff.
  • Illustrated knowledge of menu and service offerings to educate guests.
  • Provided mentorship and guidance to new kitchen team members.
  • Confirmed guest satisfaction by monitoring company time and quality standards for each meal.

Catering Assistant

Saint Cloud Hospital
Saint Cloud, MN
01.2019 - 04.2020
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Kept customer and food preparation areas clean and well-organized.
  • Assembled prepared food on trays for patients with regular and modified diets.
  • Checked and updated diet orders via computer database.

Education

High School Diploma -

Burnsville High School
Burnsville, MN
06.2016

Saint Cloud State University
Saint Cloud, MN

Skills

  • Provides excellent customer service and engage directly with customers
  • Able to resolve conflicts with good understanding, empathy, and grace
  • Exercise good judgement
  • Excellent written/ verbal communication skills
  • Passenger, Crew, and Flight safety
  • Emergency procedures and reponses

Certification

FAA-Certified Flight Attendant

Timeline

Housekeeping Room Attendant

May Park Inn
02.2024 - 07.2024

Flight Attendant

SkyWest Airlines
09.2021 - 01.2024

Hostess

Recess Beer Garden
04.2021 - 09.2021

Expeditor

Pub 819
04.2020 - 04.2021

Catering Assistant

Saint Cloud Hospital
01.2019 - 04.2020

High School Diploma -

Burnsville High School

Saint Cloud State University
Jennifer Olson