Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
6
6
years of professional experience
Work History
Office Assistant
Ace Iron and Metals, Inc.
Joliet , IL
04.2020 - Current
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Supported bookkeeping tasks such as invoicing and expense tracking.
Cashier
PetSmart Charities
Mokena, IL
10.2019 - 04.2020
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Issued receipts, refunds, credits or change due to customers.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Anesthesia Assistant
Silver Cross Hospital
New Lenox, IL
09.2018 - 09.2019
Ensured that all equipment is functioning properly prior to use in surgical procedures.
Inspected equipment regularly for wear and tear, ensuring proper maintenance according to safety standards.
Coordinated with surgeons in order to ensure that all necessary supplies are available in the operating room before a procedure begins.
Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
Kept work areas and equipment clean and sanitized for optimal protection.
Coordinated and set up supplies and equipment for planned procedures.