Jennifer Ombres
Pittsburgh,United States
Summary
Qualified Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Focused on employee performance, team productivity, and quality assurance with effective training programs.
Overview
25
25
years of professional experience
Work History
Training Specialist
Goodwill SWPA
09.2020 - Current
- Stayed current on LMS updates and features, recommending enhancements as needed.
- Generated reports on learner progress, course completion, and system usage.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Developed training handbooks, computer tutorials and reference materials.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Assisted in analyzing and assessing training and development needs for Retail and Human Services divisions
- Collaborated with department managers to identify skill gaps and develop targeted training interventions.
- Designed interactive e-learning modules for remote employees, expanding access to training resources and fostering a culture of continuous learning.
- Created effective and personalized learning experiences for managers using Articulate 360 and various instructional design techniques.
English Teacher
Quigley Catholic High School
08.2019 - 07.2020
English Teacher
Haas Hall Academy
07.2015 - 06.2019
- Courses: AP Language and Composition, English 11, English 9
English teacher
Fayetteville Public Schools
08.2008 - 01.2015
- Courses: Advanced Placement English Language and Composition, English 10, Sophomore Block/ American Studies, Senior Literacy Remediation, Creative Writing I & II, Composition I & II
Lead Tutor
University of Arkansas, Quality Writing Center
01.2007 - 06.2008
Graduate Teaching Assistant
University of Arkansas
08.2004 - 06.2008
- Courses taught: Composition I, Composition II, Advanced Composition, Creative Writing I, World Literature II
Reading / English Specialist
Independence Community College, Student Support Services (TRIO Program)
06.2003 - 07.2004
Graduate Teaching Assistant
Kansas State University
08.2001 - 06.2003
- Taught sections of Expository Writing I and II; Tutored in the Writing Center
Writer Freelance
Pittsburgh Magazine
01.2000 - 01.2001
Education
Masters of Fine Arts - Creative Writing & Translation
University of Arkansas
Fayetteville, AR2008
Master of Arts - English Language And Literature
Kansas State University
Manhattan, KS2003
Bachelor of Arts - English
Westminster College
New Wilmington2001
Skills
- Technical Writing
- Microsoft Excel
- Articulate 360
- Cornerstone Learning Management System
- E-Learning Platforms
Timeline
Training Specialist
Goodwill SWPA
09.2020 - Current
English Teacher
Quigley Catholic High School
08.2019 - 07.2020
English Teacher
Haas Hall Academy
07.2015 - 06.2019
English teacher
Fayetteville Public Schools
08.2008 - 01.2015
Lead Tutor
University of Arkansas, Quality Writing Center
01.2007 - 06.2008
Graduate Teaching Assistant
University of Arkansas
08.2004 - 06.2008
Reading / English Specialist
Independence Community College, Student Support Services (TRIO Program)
06.2003 - 07.2004
Graduate Teaching Assistant
Kansas State University
08.2001 - 06.2003
Writer Freelance
Pittsburgh Magazine
01.2000 - 01.2001
Masters of Fine Arts - Creative Writing & Translation
University of Arkansas
Master of Arts - English Language And Literature
Kansas State University
Bachelor of Arts - English
Westminster College
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