Jennifer O'Neill
Summary
Versatile Talent Manager with a decade-long, progressive career spanning diverse industries. Demonstrated expertise in designing and executing recruitment, training, and conflict-resolution programs for companies. Highly insightful and creative, with a talent for collaborating with cross-functional business leaders to develop strategic personnel management solutions. Recognized for adeptly identifying improvement opportunities and leading initiatives to enhance operational efficiency.
Overview
13
13
years of professional experience
Work History
Director of Staffing & Operations
Norton Staffing & Recruiting
08.2020 - 02.2023
- Established and developed three new company divisions, resulting in a significant boost of $1 million in monthly revenue
- Recruited, trained, and nurtured an internal team comprising managers, recruiters, and staffing coordinators, fostering continuous growth and skill development
- Designed and implemented an internal system and database for streamlined applicant tracking, enhancing efficiency and organization in the hiring process
- Proactively led high-volume hiring initiatives for expansion into new markets and territories
- Effectively responded to evolving business trends, continuously adapting recruitment strategies and goals to align with the changing demands
- Developed an onboarding program and established training initiatives to continuously enhance the skills and knowledge of company employees
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained compliance with company policies, objectives, and communication goals
Senior Talent Acquisition Partner
Professional Staffing Group
03.2019 - 04.2020
- Managed the entire recruitment lifecycle for open positions, actively sourcing and engaging passive candidates to identify top talent and fill critical roles
- Implemented pipeline recruiting strategies for high-volume hiring departments, ensuring a consistent flow of qualified candidates to meet staffing demands
- Offered valuable guidance and interview tips to hiring managers and interview panels, enabling them to conduct effective and insightful candidate assessments, resulting in better-informed hiring decisions
- Skillfully negotiated candidate salaries and benefits, ensuring a mutually satisfying agreement that met both the candidate's expectations and the company's budgetary constraints
- Conducted professional reference checks and background screenings, meticulously verifying credentials to uphold the company's standards. Additionally, ensured completion of all new hire paperwork, guaranteeing compliance and a efficient onboarding experience
- Collaborated closely with HR teams to facilitate successful onboarding and orientation processes, ensuring new employees seamlessly integrated into the company culture and operations
Sales Manager
Rustic Marlin Designs
05.2017 - 03.2019
- Led dynamic sales teams comprising 40+ outside sales representatives, ensuring effective communication with 400+ wholesale customers and sales representatives
- Successfully hired and onboarded outside sales representatives in new territories, resulting in a 51% increase over the previous year and establishing a nationwide presence
- Drove continuous improvement by tracking and analyzing team performance, providing valuable insights for strategic enhancements
- Designed training tools that maximized sales team potential, contributing significantly to company profitability.
- Acted as the customer voice, offering crucial feedback to the product development and design team, ensuring alignment with customer needs.
Retail Operations Manager
Wolverine Worldwide- Sperry/Saucony Brands
01.2012 - 05.2017
- Successfully implemented and led the opening process for 55 locations with revenue generation more than $1 million annually
- Designed and oversaw the employee onboarding program, instrumental in training all employees to meet company standards and enhance employee retention rates
- Managed all communications to retail stores and district managers, overseeing the weekly workload calendar and maintaining the company intranet to ensure seamless and organized information flow
- Collaborated within a matrix environment, working across all departments to develop innovative programs aimed at increasing traffic, boosting sales, and raising awareness for the Sperry/Saucony brands. Initiatives included creating in-store event platforms, establishing Campus Ambassador roles, and implementing school outreach programs.
- Enhanced operational efficiencies across all retail locations by transitioning to an online communication platform in 2015, streamlining processes and enabling effective real-time communication
- Pioneered and launched the inaugural Sperry give-back program, designed to enhance brand awareness and expand the corporate philanthropic footprint in the community.
Store Director
Madewell
01.2010 - 01.2012
- Managed a $1.5 million business, striving for growth year over year
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Master of Business Administration -
Endicott College
Beverly, MAB.S Fashion Design & Retail -
Framingham State College
Framingham, MASkills
- Interviewing Skills
- Succession Planning
- Leadership Development
- Applicant Tracking Systems
- Recruitment Strategies
- Recruitment Planning
Timeline
Director of Staffing & Operations
Norton Staffing & Recruiting
08.2020 - 02.2023
Senior Talent Acquisition Partner
Professional Staffing Group
03.2019 - 04.2020
Sales Manager
Rustic Marlin Designs
05.2017 - 03.2019
Retail Operations Manager
Wolverine Worldwide- Sperry/Saucony Brands
01.2012 - 05.2017
Store Director
Madewell
01.2010 - 01.2012
Master of Business Administration -
Endicott College
B.S Fashion Design & Retail -
Framingham State College
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