Program supervisor/ housing manager, program director
REM group home / cherrywood advance living, catholic charities
United States
04.2020 - Current
- I Develop and implement program goals, objectives, and strategies aligned with the organization's mission and vision.
- I Oversee the day-to-day operations of the Housing Stabilization Services program, ensuring efficient and effective service delivery.
- I Manage program budgets, including forecasting, monitoring expenses, and making adjustments as needed.
- I supervise and support a team of Housing Stabilization Specialists, providing guidance, support, and professional development opportunities.
- I Foster a positive and inclusive program environment that promotes teamwork and collaboration.
- I Ensure the delivery of high-quality housing support services with a person-centered and inclusive approach.
- I Conduct client assessments and support planning processes, ensuring compliance with relevant regulations and policies.
- I Collaborate with case managers, coordinators, and landlords for joint problem-solving.
- I Oversee standardized client assessment processes to determine housing needs and service requirements.
- I Foster positive outcomes through personalized goal setting, skill building, and community resource connections.
- Actively engage in outreach initiatives to connect with shelters, housing agencies, and advocates.
- I Establish and maintain collaborative relationships with external stakeholders to expand community support.
- I Represent the organization at community events, conferences, and relevant forums.
- I Develop and execute outreach plans to identify potential clients and raise awareness about available services.
- Conduct regular team meetings to discuss progress, challenges, and professional development.
- Oversee training initiatives for Housing Stabilization Specialists.
- Provide guidance, support, and supervision to the team, fostering a supportive work environment.
- Collaborate with other departments to integrate services and address clients' broader needs.
- Monitor and evaluate program outcomes, initiating improvements for service quality and client satisfaction.
- Utilize data to identify trends, assess program effectiveness, and make informed decisions.
- Conduct periodic reviews of client files and documentation to maintain compliance.
- Evaluate program effectiveness and identify areas for improvement, implementing changes as needed