Jennifer Oronoz
Covina,CA
Summary
Accomplished Drug and Alcohol Counselor with a proven track record at Social Model Recovery Systems, enhancing client recovery through innovative group therapy and individual counseling. Expert in Substance Abuse Assessment and adept at fostering trust, I significantly reduced relapse rates. Skilled in Clinical Documentation and promoting Sober Living Assistance, I excel in creating supportive, results-driven recovery environments.
Overview
16
16
years of professional experience
Work History
Drug and Alcohol Counselor
Social Model Recovery Systems
04.2018 - 11.2018
- Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
- Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.
- Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
- Reduced relapse occurrences for clients through consistent follow-up appointments and support group referrals.
- Facilitated group and individual therapy in outpatient setting.
- Developed individual treatment goals based on history and diagnosis.
Driver
His House/new Creation
06.2016 - 02.2017
- Cultivated long-lasting relationships with alumni through regular communication via newsletters, social media, and personal outreach.
- Enhanced alumni engagement by organizing and executing various networking events and reunions.
- Demonstrated flexibility by adapting to changing patient care needs or facility requirements, ensuring a seamless transition for patients and staff.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Administrative Assistant
Veolia Environmental Services
02.2003 - 05.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
No Degree - Accounting
El Dorado Business College
West Covina, CA01.1986
Skills
- Active Learning
- Patient confidentiality
- Clinical Documentation
- Professional boundaries
- Sober Living Assistance
- Co-occurring Disorders Treatment
- Substance Abuse Assessment
- Case Management
- Specimen testing
- Anger Management
- Individual Counseling
- Behavior Modification
- Relapse Prevention
Timeline
Drug and Alcohol Counselor
Social Model Recovery Systems
04.2018 - 11.2018
Driver
His House/new Creation
06.2016 - 02.2017
Administrative Assistant
Veolia Environmental Services
02.2003 - 05.2014
No Degree - Accounting
El Dorado Business College
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