Jennifer Oropeza

Answer phone calls

Schedule court hearings, appointment’s with clients

PIFF Files (Put In Folder File)

Write Letters of Representation and reject letters

Schedule transportation services through insurance adjusters for clients.

Fill out mileage reimbursement forms and send to adjusters.

• Meet with clients to assess their substance issues
• Conduct group therapy sessions for clients and develop support groups
• Answer telephones, direct calls, and take messages for staff
• Case manages client enrollments, suspension of clients and disqualifications

• Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers
• Answer telephones, direct calls, and take messages for staff
• Maintain and update filing of participant information, including updating and revising participant records such as resumes
• Assisting program participants by following up, providing job development services, and assisting with job applications

• Collect and record customer deposits and fees and issue receipts, using computers
• Complete international wire transfers and cash checks
• Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage
• Answer questions regarding mail and wire transfers within the United States and out of country transfers

• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Answer customers' questions and provide information on procedures or policies
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves