Jennifer Orr
Port Orchard,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Office Manager
West Sound Comfort Systems
Silverdale, WA
11.2021 - 01.2024
- Supervised staff members, organized schedules and delegated tasks.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed, scheduled and coordinated office functions and activities for employees.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Accounting Assistant
Dana's Heating & Cooling
Bremerton, WA
05.2003 - 11.2021
- Reconciled bank accounts on a regular basis.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Answered questions from customers regarding their billing or payment status.
- Provided support to upper management with special projects related to finance or accounting processes.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Assisted with payroll processing by entering employee hours into the system.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Matched orders with invoices and recorded required information.
- Prepared and processed payrolls.
- Performed bookkeeping and accounting consulting services.
- Performed financial calculations for amounts due, interest charges and balances.
- Accessed financial information to answer questions and gather details about specific accounts.
Education
GED -
South Kitsap High School
Port Orchard, WASkills
- Employee Supervision
- Data Entry
- Staff Management
- Office Management
- Bookkeeping
- Team Supervision
- Staff Hiring
- Administrative Support
- Customer Service
- Expense Reporting
- Billing
- Payroll Processing
- Financial Accounting
- Scheduling and Calendar Management
- Inventory Control
- Scheduling Coordination
- Office Administration
- Credit and Collections
- Account Reconciliation
- Organizational Skills
- Customer Relations
- Human Resources
- Clerical Support
- Banking Operations
- Document Management
- Business Administration
- Scheduling
- Financial Tracking
- Information Protection
- Financial Reporting
- Mail Handling
- Workflow Planning
- Report Preparation
- Payroll and Budgeting
References
References available upon request.
Timeline
Office Manager
West Sound Comfort Systems
11.2021 - 01.2024
Accounting Assistant
Dana's Heating & Cooling
05.2003 - 11.2021
GED -
South Kitsap High School