Jennifer Orr
Broken Arrow,OK
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Walmart and Budget Inn. Proven track record in enhancing customer satisfaction and optimizing team performance. Adept at collaborating with diverse teams and managing operational efficiency, consistently exceeding expectations in service delivery and maintaining high standards of quality.
Overview
17
17
years of professional experience
Work History
Stay at Home Mom
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Team Associate
Walmart
08.2025 - 08.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Created appealing displays for routine arrangements and special promotions.
- Continuously checked products for quality assurance according to strict guidelines.
- Optimized workflow processes for improved efficiency and reduced operational costs.
- Collaborated with cross-functional teams to complete projects on time and under budget.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Housekeeper Manager
Budget Inn
09.2022 - 06.2023
- Collaborated with other departments to ensure seamless guest experiences throughout their stay at the property.
- Improved overall housekeeping performance with thorough inspections, timely issue resolution, and proactive communication with the team.
- Managed inventory control, ensuring adequate supplies were available while minimizing costs through efficient purchasing practices.
- Oversaw budgeting for the housekeeping department, making strategic decisions regarding resource allocation based on organizational priorities.
- Coordinated special projects such as deep cleans or renovations, ensuring minimal disruption to guests during these processes.
- Proactively addressed guest concerns or complaints, demonstrating exceptional problem-solving skills and commitment to service excellence.
- Increased customer satisfaction ratings by consistently exceeding expectations in room preparation and presentation.
- Conducted regular staff meetings to discuss updates, address concerns, share successes, and provide ongoing professional development opportunities.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and organization in all areas.
- Created a system for tracking maintenance requests, resulting in faster response times and improved guest satisfaction levels.
- Implemented quality assurance measures that monitored the performance and effectiveness of the housekeeping team, leading to consistently high levels of service.
CNA
Ruth Wilson Hurley Manor
03.2014 - 04.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Master Sandwich Artist
Subway
04.2008 - 12.2009
- Maintained a clean and organized work area, adhering to food safety regulations and promoting a positive environment.
- Contributed to team meetings focused on improving operational efficiency and guest satisfaction metrics.
- Collaborated with team members to optimize workflow, leading to reduced wait times for customers.
- Managed cash register operations accurately during peak hours while maintaining a friendly demeanor towards customers.
Education
G.E.D
Durant High School
Durant, OK03-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Team Associate
Walmart
08.2025 - 08.2025
Stay at Home Mom
09.2024 - Current
Housekeeper Manager
Budget Inn
09.2022 - 06.2023
CNA
Ruth Wilson Hurley Manor
03.2014 - 04.2015
Master Sandwich Artist
Subway
04.2008 - 12.2009
G.E.D
Durant High School