Dedicated and experienced professional with a background in medical transportation and leadership seeking a position that allows for the application of my skills in logistics and customer service.
Overview
11
11
years of professional experience
Work History
Medical Transport Driver
Drop Off
Houston, Texas
01.2023 - 01.2025
Specimen Collection and Delivery: Responsible for the timely and accurate pickup of medical specimens from various healthcare facilities, ensuring that all samples were handled according to strict protocols.
Emergency Response: Responded promptly to urgent requests, ensuring critical specimens reached the lab without delay.
Route Optimization: Implemented efficient routing strategies, minimizing travel time and enhancing operational efficiency.
Safety Compliance: Adhered to all safety guidelines and regulations regarding the handling of biological materials, including proper use of personal protective equipment (PPE) and maintaining a clean transport environment.
Documentation: Managed accurate records of specimen pickups and deliveries, including maintaining chain of custody documentation to ensure compliance with legal and regulatory standards.
Lab Coordination: Collaborated with laboratory staff to confirm specimen requirements and delivery schedules, facilitating smooth operations and reducing turnaround times.
Customer Service: Engaged with healthcare professionals and administrative staff in a courteous manner, addressing any concerns or special requests regarding specimen handling and delivery.
Shift Leader
Walmart
San Leandro, CA
01.2017 - 01.2019
Supervised and trained team members, fostering teamwork for efficient store operations.
Delivered exceptional customer service and resolved customer inquiries and complaints.
Managed inventory control while assisting with merchandising strategies to optimize product placement.
Assisted in implementing store policies and procedures, contributing to enhanced operational productivity.
Team Member
Wingstop
Oakland, CA
01.2014 - 01.2017
Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction.
Worked with team members to ensure timely service and uphold food quality standards.
Prepared food items efficiently in a busy kitchen setting., order taking, and cleanliness maintenance.
Education
High School -
Rudsdale High School
Oakland, Ca
Skills
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficient in customer service and conflict resolution
Ability to work well under pressure and in team settings