Jennifer Orsborn
Manassas,VA
Summary
Proven achiever with experience with the Commonwealth of Virginia. Excels in maintaining & enhancing court efficiency in all aspects. Demonstrates exceptional customer service , problem-solving & significantly streamlining legal document processing in a high volume & fast paced environment.
Overview
10
10
years of professional experience
Work History
Deputy Clerk
Commonwealth of Virginia
05.2014 - Current
- Provide quality clerical support in & out of courtrooms, data entry, document management, interact with customers by phone, email or in person.
- Provide assistance to Judges, attorneys, law enforcement personnel, general public & team members answering inquiries or directing individuals to appropriate resources.
- Complete court orders accurately, minimizing errors and potential delays in processing.
- Reduce wait times at the counter by addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Enhance court efficiency by maintaining accurate records and promptly processing legal documents.
- Contribute to a positive work environment through effective communication skills & a positive attitude
- Assist in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation
- Exercise good judgment in resolving conflicts & discrepancies within case files, ensuring accurate record-keeping for future reference. Maintaining filing system, streamline & organize customer documents for easy retrieval of information.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk's office.
- Edited and proofread documents for accuracy and completeness.
Education
High School Diploma -
Lake Braddock Secondary
Burke, VA06.1980
Skills
- Filing systems
- Document Preparation
- Policy Enforcement
- Legal Terminology
Timeline
Deputy Clerk
Commonwealth of Virginia
05.2014 - Current
High School Diploma -
Lake Braddock Secondary
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