JENNIFER ORTEGA
Sacramento,CA
Summary
Recent nursing graduate with a passion for helping people and providing a positive treatment environment. Seeking a position where I can demonstrate my strengths in critical thinking and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinical/Preceptorship
UC Davis Medical Center
Sacramento, CA
01.2023 - 04.2024
- Completed 120 clinical hours on the Pediatrics Intensive Care Unit
- Worked under direct supervision of RN to provide bedside care, treatments and clinical documentation for patient
- Participated in basic nursing procedures (NG tube insertion, ventilator care, medical orders/administrations, patient/family education, patient admission/discharge)
- Utilized strong assessment skills to determine necessary patient care
- Reported symptoms, reactions and progress of each patient
- Evaluated effectiveness of care by comparing patient response with observable outcomes
- Identify patients' age-specific needs and altered care plans as necessary to meet those needs
- Collaborated with other health care professionals to develop and revise treatment plans based on identified needs and assessment data
- Exhibited strong communication skills with preceptor, healthcare professionals and patients family
- Advocated for patients' and families' needs while providing emotional support
- Identify malfunctioning equipment or devices.
Member Service Representative
Schoolsfirst Federal Credit Union
Sacramento, CA
05.2022 - 01.2024
- Delivered World Class Personal Member Service professionally and efficiently, while contributing to department goals on Quality Control objectives
- Maintained confidentiality of credit union information and member records
- Assisted the department with training of new and existing team members, while serving as a role model
- Handled escalated calls professionally by listening carefully to the needs of each member, before offering appropriate solutions
- Demonstrated empathy to my member's needs on each and every member interaction
- Provided consultative services to members regarding credit union products and services by assessing the member's needs and addressing their concerns by gaining agreement
- Advocated for my members and solicited help when needed.
Clinical Nursing Student
South Sac Kaiser Permanente
Sacramento, CA
09.2022 - 11.2022
- Performed nursing assessments, developed nursing diagnoses, and implemented individualized treatment plans
- Utilized critical thinking skills to quickly assess patient needs and provide appropriate interventions when necessary
- Demonstrated proficiency in administering medications safely and accurately according to established protocols
- Prioritized patient safety at all times by following established policies and procedures
- Demonstrated knowledge of infection control practices by following all hospital guidelines regarding hand hygiene, isolation protocols
- Demonstrated effective time management by accurately completing all assigned tasks within required timelines.
Education
Bachelor of Science in Nursing -
Sacramento, California State University
true12-2024
Associate of Science - Nursing
Sacramento City College
Sacramento, CA05.2024
High School Diploma - Theodore Roosevelt Senior High School
Los Angeles, CA06.2011
Skills
Compassionate and Caring
- Patient
- Self-aware
- Honest and Dependable
- Adaptable and Flexible
- Attention to Detail
- Problem-Solving
- Interpersonal communication
- Appreciative of constructive criticism
- Customer Service
Certification
- Licensed Registered Nurse
- Public Health Certification in progress, Sacramento State University, August 2024
- Basic Life Support (BLS), American Red Cross, 2022
- Advance Cardiovascular Life Support (ACLS), RCP Advance Life Support, 2023
- Collaborative Institutional Training Initiative (CITI Program), 2024
Activities
- National Student Nurses Association, Class representative, 2024
Projects
Jennifer O. et la. (2024) Enhance Knowledge of Cultural Competence Through Simulation. Telehealth in the Future of Nursing. Sacramento City College, Nursing 437 course, Sacramento, California
Languages
Spanish
Professional
References
References available upon request.
Timeline
Clinical/Preceptorship
UC Davis Medical Center
01.2023 - 04.2024
Clinical Nursing Student
South Sac Kaiser Permanente
09.2022 - 11.2022
Member Service Representative
Schoolsfirst Federal Credit Union
05.2022 - 01.2024
Bachelor of Science in Nursing -
Sacramento, California State University
Associate of Science - Nursing
Sacramento City College