Jennifer Ortega
Montebello,CA
Summary
Adaptable and organized healthcare professional with experience in medical assisting, surgical coordination, and EHR documentation. Known for strong referral coordination, customer service, and attention to detail in ICD-10 coding and charting. Ready to support efficient patient flow, accurate authorizations, and timely surgical preparation.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Surgical Coordinator
Keck Hospital of USC
Los Angeles, California
02.2024 - Current
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Coordinated surgical schedules with Keck Hospital of USC perioperative teams.
- Communicated with surgeons, nurses, and anesthesia staff about case changes.
- Managed surgery authorizations, referrals, and insurance approvals for Keck Hospital patients.
- Scheduled preoperative appointments, imaging, and laboratory testing for surgical cases.
- Prepared operating room packets and updated electronic scheduling records.
- Resolved scheduling conflicts and adjusted case times across multiple departments.
- Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
Medical Assistant
UCLA Health
Westminster, California
02.2020 - 07.2023
- Facilitated patient intake and rooming processes in UCLA Health outpatient clinics to ensure smooth patient flow.
- Administered injections, medications and treatments as directed by the physician.
- Supported physicians with injections, EKGs, and procedure preparation.
- Recorded vital signs and updated medical histories in Epic.
- Prepared exam rooms and cleaned instruments between patient visits.
- Coordinated appointment scheduling and managed referrals with care teams to enhance patient access to services.
- Collected specimens and labeled samples for laboratory processing, ensuring accurate and timely diagnostics.
Medical Assistant
Optum
Pasadena, California
01.2019 - 06.2022
- Administered injections, medications and treatments as directed by the physician.
- Administered medications under physician's supervision.
- Supported physicians with injections, EKGs, and procedure preparation.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Recorded vital signs and updated medical histories in Epic.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected specimens and labeled samples for laboratory processing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Education
High School Diploma -
Vail High School
Montebello06-2018
Some College (No Degree) - Medical Billing And Coding
Downey Adult School
Downey, CA11-2026
Some College (No Degree) - Medical Assistant
East San Gabriel Valley
West Covina Skills
- Surgery scheduling
- Surgical scheduling software
- Referral coordination
- Insurance authorization
- Medical billing
- Insurance billing
- CMS-1500 billing forms
- ICD-10 coding
- Medical coding
- EHR charting
- Epic
- Surgical workflow management
- Medical terminology
- Patient advocacy
Languages
English
Professional
Spanish
Professional
Certification
- Medical Assistant
- BLS Certified
Timeline
Surgical Coordinator
Keck Hospital of USC
02.2024 - Current
Medical Assistant
UCLA Health
02.2020 - 07.2023
Medical Assistant
Optum
01.2019 - 06.2022
High School Diploma -
Vail High School
Some College (No Degree) - Medical Billing And Coding
Downey Adult School
Some College (No Degree) - Medical Assistant
East San Gabriel Valley