Jennifer Ostaba
Minneapolis,MN
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to making housing a better environment for our clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of Housing
Change Place
09.2022 - Current
- Administered office staff training program to improve daily management of housing office.
- Kept accurate records of charges on client accounts and tracked room charges.
- Maintained housing office systems and focused on web-based housing occupancy management system.
- Administered room occupancy verification processes following move-ins and move-outs.
- Worked collaboratively with public relations, marketing and enrollment management to develop and administer marketing strategies towards increasing occupancy.
Machine Operator Technician
Green Bay Packaging
11.2021 - 09.2022
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated machining equipment safely with team of operators.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Appliance Sales Associate
A1 Appliance Sales, Service & Parts
11.2020 - 11.2021
- Solved customer-identified problems with small and large appliances purchased in-store.
- Worked with members of other units to support cohesive shopping experiences.
- Assessed customer satisfaction with regular post-purchase check-ins.
- Processed returns and troubleshot issues with specific appliances, supporting product re-selection process.
- Addressed customers with positivity and professionalism, guiding towards ultimate purchase decision with balance and deliberation.
- Maintained comprehensive knowledge of appliance specifications, brands based on price range, features and customer space needs.
- Designed showroom arrangements to support consumer journey and provide positive shopping experience.
- Set up dynamic appliance displays to highlight product features and provide buyer information.
Education
No Degree - Psychology
University of Phoenix
Tempe, AZ06.2030
Skills
- Travel Arrangements
- Onsite Visits
- Workflow Processes
- Operational Systems
- Professional Relationships
- Operations Leadership
- Community Organization
- Staff Development
- Client Consulting
- Issue Resolution
- Accounts Payable and Accounts Receivable
- Collections Procedures
- Housing Regulations
- Effective Planning
- Managing Multiple Tasks
- Complex Problem-Solving
- Team Leadership
Certification
PRS Certificate
Timeline
Director of Housing
Change Place
09.2022 - Current
Machine Operator Technician
Green Bay Packaging
11.2021 - 09.2022
Appliance Sales Associate
A1 Appliance Sales, Service & Parts
11.2020 - 11.2021
No Degree - Psychology
University of Phoenix