Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Jennifer Overby

Phillips,WI

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Certified Nursing Assistant

Marshfield Medical CenterHome Health And Hospice
08.2007 - Current
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Certified Nursing Assistant

Pleasant View Nursing Home
11.1996 - 09.2007
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Supported needs of 15+ residents under long-term care.

Wait Staff Membe

Harbor View Pub & Eatery
05.1994 - 09.1996
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Checked guests' identification before serving alcoholic beverages.

Education

Certificate - Medication Aide

Northcentral Technical College
Wausau, WI
08.2005

Certification - Certified Nursing Assistant

Northcentral Technical College
Wausau, WI
11.1996

High School Diploma -

Phillips High School
Phillips, WI
05.1994

Skills

  • Quality Assurance
  • Indirect Patient Care
  • Documenting Behaviors
  • Direct Patient Care
  • Condition Monitoring
  • Patient Lifting
  • Patient-Focused Care
  • Complex Problem-Solving
  • Reliable Team Player
  • Valid Wisconsin Driver's License

Timeline

Certified Nursing Assistant

Marshfield Medical CenterHome Health And Hospice
08.2007 - Current

Certified Nursing Assistant

Pleasant View Nursing Home
11.1996 - 09.2007

Wait Staff Membe

Harbor View Pub & Eatery
05.1994 - 09.1996

Certificate - Medication Aide

Northcentral Technical College

Certification - Certified Nursing Assistant

Northcentral Technical College

High School Diploma -

Phillips High School

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