Jennifer Overton
Bishop,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Excellent problem solving skills.
Overview
21
21
years of professional experience
Work History
Private Caregiver
Terrence Tye
02.2025 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with self-administered medications.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Private Caregiver
Jaquline West
03.2017 - Current
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Private Caregiver
Elizabeth Fuchs
11.2008 - 02.2019
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored progress and documented patient health status changes to keep care team updated.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Customer Service Representative
Health Net, Inc. of California
01.2004 - 02.2019
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Cross-trained and provided backup support for organizational leadership.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Implemented and developed customer service training processes.
- Trained new personnel regarding company operations, policies and services.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Trained staff on operating procedures and company services.
Education
Medical Assistance
Cerro Coso Community College
Bishop, CA09-2026
High School Diploma -
Canoga Park High School
Canoga Park06-2012
Skills
- First aid and safety
- Care plan assessment
- Behavior redirection
- Compassionate client care
- Case management experience
- Great judgement & decision making skills
- Excellent communication & people skills
- Patient-focused care
- Basic understanding of computers & software
Timeline
Private Caregiver
Terrence Tye
02.2025 - Current
Private Caregiver
Jaquline West
03.2017 - Current
Private Caregiver
Elizabeth Fuchs
11.2008 - 02.2019
Customer Service Representative
Health Net, Inc. of California
01.2004 - 02.2019
Medical Assistance
Cerro Coso Community College
High School Diploma -
Canoga Park High School
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