Microsoft Word
Jennifer Pace
Data Entry / Admin Asst
Killeen,TX
Summary
Dedicated and experienced business owner with over 5 years of experience in customer service and management. Proven ability to connect with clients and ensure their satisfaction through exceptional service. Seeking a remote position that allows for flexibility while maintaining my own business. Strong organizational skills with a background in administrative support and business operations.
Overview
17
17
years of professional experience
Work History
Owner
The Winners Circle Sweeps
01.2023 - Current
- Successfully managed and operated a business, focusing on customer satisfaction and service excellence.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Handled all aspects of business operations, including marketing, customer service, and financial management.
- Job Duties:
Administrative Assistance/ Payroll Clerk
GMG Resolutions LLC
01.2020 - 01.2023
- Administered full-cycle payroll processing, including timekeeping verification, wage calculation, and paycheck distribution, ensuring 100% accuracy and compliance with federal and state regulations.
- Managed all aspects of office operations, including scheduling, supply ordering, recordkeeping, and correspondence management.
- Maintained confidential employee records and handled sensitive financial information with professionalism and discretion.
- Coordinated and scheduled meetings, appointments, and travel arrangements for management and staff.
- Served as the primary point of contact for clients and customers; handled daily communications, inquiries, and service requests with professionalism and efficiency.
- Prepared and maintained reports, spreadsheets, and documentation related to payroll, attendance, and employee benefits.
- Assisted with onboarding new employees, including completion of hiring documentation and training schedules.
- Supported company leadership with administrative tasks such as data entry, invoicing, filing, and preparing presentations or reports.
- Monitored and improved administrative workflows to enhance office efficiency and productivity.
- Job Duties:
Administrative Assistant
J & C Home Repair and Remodeling
01.2009 - 01.2017
- Managed day-to-day office operations, including scheduling, job coordination, and customer communication.
- Served as the main point of contact between customers, contractors, and suppliers.
- Created and maintained project files, work orders, and job schedules.
- Ordered materials, managed vendor accounts, and tracked inventory for ongoing projects.
- Responded promptly to customer inquiries and resolved issues to maintain client satisfaction.
- Handled payroll, invoicing, and expense tracking to ensure accurate financial records.
- Job Duties:
Education
Certificate - Business Information Management Systems
Wyndham School District
01.2019
Certificate - Business Administration
Austin Community College
01.1997
Diploma - undefined
Mc Callum High School
01.1988
Skills
Excellence in service and communication
Typing speed: 56 WPM
Data management and entry
Bidding processes and budgeting
Support for customer accounts
Skills in organization and multitasking
Software
Data entry using Excel, Google Sheets
DATABASE
PowerPoint